Blog   2016

A vision for clean drinking water and the launch of a nonprofit

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In 2015, three UMB associates launched a nonprofit organization aimed at providing clean drinking water for families in Southern Nicaragua. 

Buena Agua is dedicated to improving the quality of life for families in Southern Nicaragua who do not have access to clean drinking water. We achieve this goal by providing portable water filters to the families of villages that need them.

The three founders of the organization, John Heddens (left in photo), Ryan Gardner (center in photo) and Sean Tokic (right in photo) all began their careers at UMB as part of the Emerging Leaders Program. Today, they work in Credit Underwriting & Administration (John), Corporate Risk Services (Ryan) and Corporate Strategy & Development (Sean).
Buena Agua founders

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Ryan lived in Nicaragua for 10 months during 2012 where he volunteered at an orphanage outside of the city of Jinotepe. During this time, he witnessed the extreme levels of poverty that impacts a large majority of Nicaragua’s population. To put into perspective, Nicaragua is the poorest country in Central America and the second poorest in the Western Hemisphere. In fact, in rural areas, 40 percent of the population earns only $1 a day. In addition to poverty, there is limited access to affordable clean water with only 68 percent of people in rural areas having access to safe drinking water.

Ryan’s wife, Stephany, actually grew up in one of these rural communities and knows first-hand the difficulties these families are faced with. In the following video Stephany talks about what it was like as a child without clean water. Through her experiences, it became very much apparent how dire the need is. That’s where Buena Agua steps in.

Buena Agua’s inaugural trip to Nicaragua kicked off on November 7, 2015 as our team of four (Ryan, Sean, Tim and Adam) headed down for a week with the goal of providing the most basic of necessities—clean water—to those needing it. With us, we had equipment to build 100 water filtrations systems which provide 100,000 gallons of clean water to each of the families.

Buena Agua

Upon arrival in the capital of Managua, we met up with Ryan’s father-in-law, Alfredo. Alfredo is a crucial component of Buena Agua’s operation. Not only did he help in procuring materials, he also identified the recipient families, set up various distribution times in the village of Cangrejal, and hosted us at his farm off Lake Nicaragua.

Buena Agua
The next morning, we immediately got to work, waking up early to prep the buckets for distribution. These buckets provide a family of six with enough clean water to last an entire day without having to refill. The communities we visited had no addresses, limited or no access to electricity and certainly no system for accessing safe drinking water. In fact, the families walk to gather their water from the same rivers and lakes in which they do their laundry and their animals cool off in.

This trip was one of mixed emotions. To experience the beautiful culture, landscape and tradition in the communities of Southern Nicaragua was truly a gift. However, to realize first-hand the extreme poverty many citizens of the world live in and the lack of resources so many children face wore heavy on our hearts. It takes just a short time to understand the courage and the grit these communities deploy to survive and remain hopeful on a daily basis.Throughout the course of a few days, our team had many meetings with the villagers to distribute the filtration systems. At these meetings our team would show the filter in action, demonstrate how to build the system, and most importantly, explain the benefit of the filters to encourage their use. To demonstrate just how effective the filter is, we would grab a big ball of mud and mix it into the dirty water to turn the water jet black. It was a powerful moment when the families saw crystal clear water come out the other end.

Our team’s first trip was a success, but this was just the beginning. There is much more that can be done for the people of Nicaragua. After taking a small break in 2016 for the arrival of our team’s newest member, Ryan and Stephany’s daughter, Mia, we are ramping back up and preparing for our next fundraising campaign for our 2017 trip.

We would love for you to be a part of our journey.  For even more information, photos or to support our cause please head to Also, follow us on Facebook for updates and events.

Buena Agua

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Gardner is a Vice President/Third-Party Monitoring Manager for UMB. He is responsible for support of UMB Financial Corporation’s Information Security Program through ongoing development, implementation and administration of the Company’s formal Fraud Risk Management Program. He joined UMB in 2014 and has six years of experience in risk management.

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UMB: Insights – Financial technology (fintech) startups

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Fintech (financial technology) startups are a growing trend, but what challenges do these companies face? Find out from our business banking region manager, Dave Bauer, who is working with several of these entrepreneurs.

Don’t miss the other videos in our UMB: Insights series.

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Dave Bauer is a Vice President / Region Manager for UMB Business Banking. He is responsible for leading the Business Banking teams in the St. Louis and Oklahoma City regions. He joined UMB in 2011 and has eight years of experience in the financial services industry.

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Meet the Veterans: Delores Chavez

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UMB is fortunate to have several veterans on our team, and we’re proud to hire veterans in our local communities. This series highlights some of our associates who have served their country in the military prior to joining UMB. Be sure to check out the other profiles in our series.

Q&A with Delores Chavez, Supply Specialist, United States Army
Delores Chavez UMB (2)

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Tell us about yourself
I was born in Kansas City, Mo. in 1964. Straight out of high school, I joined the Army and remained with them for 6.5 years. My very first job was working at local bank in the lockbox department. I started working nights there, and when a daytime position opened up, I applied and got the job. Next, I worked in the return items department for 10 years.

I am a single mother of three children. My two oldest have already graduated high school, and I have a daughter in high school. I am very proud of my children and all of their accomplishments.
Delores familyMy parents were married for 45 years and gave me four brothers and four sisters. I am the youngest of nine children. Ten years ago, my dad passed away from cancer, but he will always be with me in spirit. Fortunately, my mom, who is 85, is still here.

What are your favorite ways to relax?
Some of my favorite things to do on the weekend include spending time with my family, going to the mall and relaxing at home. I also enjoy watching movies or sports.

Why did you join the military?
When I was in high school, I saw my parents struggling to make ends meet. It made me realize I needed to do something different when I graduated high school. That was when I decided I wanted to join the Army. In 1981 a recruiter came to my high school for career day and told me the benefits of joining and serving our country. After that day, I decided to join once I graduated from high school. I wanted to make my parents proud of me. I was only 17 years old, so they had to sign in order for me to enlist.

When I enlisted, my goal was to graduate from Basic Training. My training was in 1982 at Fort Jackson, S.C. It was extremely hard, but I still managed to graduate. My job (Military Occupation Specialty) was 76 Yankee, which is a supply specialist. After basic, I stayed at Fort Jackson and did my Advanced Individual Training.
Delores Chavez UMB
What are your most memorable moments from the Army?
A couple of my greatest accomplishments in the military include when I was stationed at Fort Leonard Wood, Mo. I was the company armor/supply clerk for a basic training unit. There, I was in charge of 240 M-16’s and eight grenade launchers. I had to keep records and maintenance up-to-date and accurate. My job was to make sure the weapons worked properly at all times. There would be yearly inspections where I received a constant rating of 95 percent. Another accomplishment is when I completed a Primary Leadership Development Course in Fort Leonard Wood. It was challenging, but I graduated in 1986.

While I was in the military, I traveled to Alaska, Hawaii, Virginia, South Carolina and Germany, where I had the chance to see where the 1972 Summer Olympics were held.

What challenges did you face after the military?
One of my greatest challenges after leaving the military was finding a job. I had no work experience except for the military. This is when I started working at a local bank in 1989 and remained there for the next 10 years. I wanted to stay in the banking profession, so after leaving, I started at UMB in 2000. I process a variety of payments for UMB customers, which is rewarding because I feel it’s important to the company. I view my co-workers as my second family and plan on staying at UMB.

Ms. Delores Chavez is a special payment handling coordinator for UMB. She is responsible for processing payments. Ms. Chavez joined UMB in 2000 and has 25 years of experience in the Financial Services Industry.

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How investors keep calm and carry on amidst turmoil

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It sounds so easy: buying low and selling high – yet in practice it is very difficult. Why? When stocks are low (attractively-valued), there is often something happening to shake our confidence in the markets and question if we should even consider owning such risk-based assets.

What shakes investor confidence?

  • economic recessions
  • military conflicts
  • terrorist attacks
  • health epidemics

Obviously with all of the unknown factors with these events, investors find themselves questioning how long they will last, how they could impact economic fundamentals and ultimately, how to respond when the stock market reacts.

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Military conflict

The difficulty in buying low always comes down to timing. World War II serves as a perfect example.

The United States entered World War II on December 7, 1941 when Japan bombed Pearl Harbor.  As expected, the stock market sold off.  One school of thought is to return to buying stocks when we receive the “all clear” signal, which perhaps would have been when Japan formally surrendered on August 2, 1945. But if we were looking to buy low, historical data indicates the time to buy would have actually been long before the war was over.

The bottom of the market actually occurred on April 27, 1942. At that time, the S&P 500 was at 7.61. When the war ended in 1945, the S&P 500 stood at 15.5. This means investors had an opportunity to more than double their money in the middle of a war. It seems buying stocks was not top of mind after the United States bombed Tokyo.

Now let’s take a look at a more recent situation: the Gulf War in 1991.

In August of 1990 Iraq invaded Kuwait. The U.S. got involved immediately by building up troops in a deployment called Operation Desert Shield. The combat phase, Desert Storm, began January 16, 1991 and the war ended shortly after that on April 6, 1991. In this conflict example, the S&P 500 bottomed in October 1990, again long before the conflict was resolved.  At that time the S&P 500 was at 295, and by the end of the war it was at 378, or up 28 percent in less than six months.

The time to buy is when uncertainty is peaking and emotions are running high. If you have found yourself fearful of the market reaction during military conflicts in the past, I suggest you look at historical data during times of military conflict as a starting point before making any dramatic investment decisions.

Terrorism has plagued the globe for many decades. One might think that terrorism would have an impact on financial markets, but it actually does not. History tells this story as well.

One of the worst acts of terrorism on American soil occurred on September 11, 2001. In addition to the catastrophic loss of life, the twin towers of the World Trade Center, considered the most important financial hub in the United States, were destroyed. This caused the financial exchanges in New York to be closed for four trading days, the longest shutdown since 1933. On September 17, 2001, the first day of New York Stock Exchange trading since the attack, the S&P 500, expecting chaos, lost 684 points or 7.1 percent – the largest loss in history for one trading day. By the end of the week, the S&P 500 was down 11.6 percent.

Many expected the markets would be down for several months. However, it took only 30 days for the Dow Jones, the NASDAQ and the S&P 500 to regain their pre-9/11 price levels.

As I mentioned, some industries may sustain a more material impact. The airline industry suffered significant losses after 9/11 as the fear of additional hijacks escalated. The major airlines saw their stock prices tumble approximately 40 percent at the opening of the market on September 17. Steep declines also hit the travel, tourism, hospitality, entertainment and financial services industries.

But even as the number of terrorist attacks rise, it appears the markets have learned that they don’t change the fundamentals of the economy.

Unfortunately terrorism is now part of our lives.  My point is not to desensitize these issues, but to strictly investigate the economic data and market action around these events. It is clear that, at least historically, terrorism does not change the fundamentals of the economy. It may have a material impact on specific industries, but much of that has proven to be temporary.

Health crises

From time to time the human population becomes concerned with potential healthcare scares or epidemics. In 2013 an Ebola outbreak in Africa began. In September 2014 the CDC confirmed a case of Ebola in Dallas. Once again the markets sold off and recovered to pre-event levels less than 30 days later. I caution you to keep in mind when analyzing these events and market reactions that other variables will always concurrently impact markets. Market action is a function of the news of the day. The question is: what news is nothing but noise and what news changes the underlying fundamentals?

You may have news of a terrorist attack and favorable earnings reports on the same day. And while the market will react to uncertainty in the short-run, only a change in the fundamentals will cause a long-term market reaction.

Buying low can be difficult, but selling low becomes easy when investors erroneously react to events without knowing what truly impacts markets and companies’ fundamentals. Perhaps the most profitable strategy is to invest in great companies and continue to deploy capital into the markets when there is a high level of uncertainty. As Warren Buffet who once said, “The best time to buy a farm is in a drought.”

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.

UMB Investment Management is a division within UMB Bank, n.a. that manages active portfolios for employee benefit plans, endowments and foundations, fiduciary accounts and individuals. UMB Financial Services, Inc.* is a subsidiary of UMB Financial Corporation. UMB Financial Services, Inc is not a bank and is separate from UMB Bank, n.a.

This content is provided for informational purposes only and contains no investment advice or recommendations to buy or sell any specific securities. Statements in this report are based on the opinions of UMB Investment Management and the information available at the time this report was published.

All opinions represent our judgments as of the date of this report and are subject to change at any time without notice. You should not use this report as a substitute for your own judgment, and you should consult professional advisors before making any tax, legal, financial planning or investment decisions. This report contains no investment recommendations and you should not interpret the statements in this report as investment, tax, legal, or financial planning advice. UMB Investment Management obtained information used in this report from third-party sources it believes to be reliable, but this information is not necessarily comprehensive and UMB Investment Management does not guarantee that it is accurate.

All investments involve risk, including the possible loss of principal. Past performance is no guarantee of future results. Neither UMB Investment Management nor its affiliates, directors, officers, employees or agents accepts any liability for any loss or damage arising out of your use of all or any part of this report.

“UMB” – Reg. U.S. Pat. & Tm. Off. Copyright © 2016. UMB Financial Corporation. All Rights Reserved.

Securities offered through UMB Financial Services, Inc. Member FINRA, SIPC or the Investment Banking Division of UMB Bank, n.a.

*Insurance products offered through UMB Insurance Inc.

You may not have an account with all of these entities.

Contact your UMB Representative if you have any questions.

*Securities and Insurance products are:

Not FDIC Insured  *  No Bank Guarantee  *  Not a Deposit  *  Not Insured by any Government Agency  *  May Lose Value

K.C. Mathews joined UMB in 2002. As executive vice president and chief investment officer, Mr. Mathews is responsible for the development, execution and oversight of UMB’s investment strategy. He is chairman of the Trust Investment, Asset Allocation and Trust Policy Committees. Mr. Mathews has more than 20 years of diverse experience in the investment industry. Prior to joining UMB, he served as vice president and manager of the portfolio management group at Bank of Oklahoma for nine years. Mr. Mathews earned a bachelor’s degree from the University of Minnesota and a master’s degree in business administration from the University of Notre Dame. Mr. Mathews attended the ABA National Trust School at Northwestern University and is a Chartered Financial Analyst and member of the CFA Institute. He is past president of the Kansas City CFA Society and a past president of the Oklahoma Society of Financial Analysts.

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Be safe, secure & informed

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Banking, socializing, shopping online and downloading apps make life more convenient and help us stay connected. But that convenience also gives cybercriminals more opportunity to take over our email and bank accounts, and infect our computers or steal our identities. Did you know consumers globally lost $158 billion to cybercrime in the past year? In the United States alone, the figure is nearly $30 billion. These cybercriminals are becoming savvier and sophisticated, making it even more important for you to know how to stay safe and secure online.

We want to do our part in helping you stay informed when it comes to online banking. That’s why we recently created our Security and Privacy Resource Center where you can go for tools and resources to help protect yourself online.

Go to the Security and Privacy Resource Center>>

UMB Security Resource Center

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You can use the Security News & Alerts section to help you stay up-to-date on the latest in cybersecurity and best practices. Here are even more resources and guidance on staying safe:

  • How UMB protects you: explains our strong commitment to your security and details of how we protect you when using our digital products.
  • How to protect yourself: provides you with best practices for mobile devices and other online activity.
  • Preventing identity theft: describes how identity theft occurs, steps to prevent identity theft and what to do if you become a victim of identity theft.
  • Privacy notice: provides you our most current detailed privacy notice.
  • Protect your business: provides our small business customers with 10 common security practices and resources for reducing security risk and the likelihood of fraud as well as information about popular fraud schemes such as the Business Email Compromise (BEC).
  • Report fraud: provides you a quick list of how to report fraud for:
  • ATM, debit card, or checking fraud for business or personal accounts
  • Credit card fraud
  • Identity theft
  • Suspicious phishing emails

We hope this provides you useful and meaningful information that you can use in our ever evolving digital world.  

Be sure to bookmark the Security and Privacy Resource Center so you can easily check back for updates to this new and expanded content.

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.

Ms. Flores serves as senior vice president and Chief Information Security Officer, providing oversight of UMB’s information security and privacy programs. She joined UMB in 2010 and more than 15 years of experience in information technology and information security. She attended Kansas State University with a focus on management information systems and is a Certified Information Security Manager (CISM), Certified Information Privacy Professional (CIPP/US) and Certified Information Systems Auditor (CISA).

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UMB: Insights – Financial Advice for Millennials

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Do young people really need a financial advisor? Phil shares why you DO need one as you move into adulthood. His advice is to:

  • Work with a financial advisor.
  • Establish a plan and put it in place.
  • Work toward achieving it!

Learn more in this continuation of our UMB: Insights series.


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Mr. Phillip Klevorn is a Regional Manager for UMB Private Wealth Management. He is responsible for Private Wealth Management in the St. Louis Region. He joined UMB in 2015 and has 22 years of experience in the financial services industry.

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Meet the Leadership Series: Ron Vanek (Marquette Business Credit)

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Q&A with Ron Vanek (President, Marquette Business Credit)

Get to know UMB’s leadership a little better.
Ron VanekTell us about yourself!
I am the president of Marquette Business Credit, a subsidiary of UMB Bank. I manage the nationwide asset-based lending (ABL) division for UMB out of our headquarter office in Dallas. I have been with Marquette since 2012 and have more than 35 years of experience in the financial services industry.  Marquette was acquired by UMB a year ago, and we seem to have the same common core values at the heart of both companies, making us a good fit for each other.  The transition has had its learning curve for everyone involved. However, this is a great move for us, and we are happy to be a part of the UMB team.

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I was born and raised on the southwest side of Chicago. I went to Governors State University and then received my MBA from DePaul University. I jumped right into both finance and management with my first job as an accounting manager for a financial company. While in Illinois, I was also a practicing CPA.

I have been a happily married for 37 years to my lovely wife Linda with whom I have two boys and a girl. Last year was especially joyous for us as we welcomed our very first grandchild to the family, a beautiful, healthy baby girl, and now we have our second—a beautiful baby boy! We moved from Valencia, Calif. to Frisco, a suburb just north of Dallas, when I took the job at Marquette.
Baby Nolan Baby Sophia

What about your past shaped who you are today?
Looking back, I feel that sports made the biggest impact on me growing up. In high school I played football, baseball and was part of the wrestling team. The competitive nature of sports brought out my natural desire to win. I now find myself constantly feeding that competitive inclination to better myself and the company, whether it’s winning a new deal or beating our budget numbers to come out on top.

What do you do to relax?
I love to golf. Anything golf is an absolute winner. Charity events, family fun, favorite way to spend my weekends… you name it, it’s got golf written all over it.

My favorite place to travel is the desert of California. I’m a huge fan of Palm Desert California where the dry hot air is perfect for…. golf!

What are your favorite ways to give back in the community?
In addition to the charity golf events, both my family and I are involved with the Grace Avenue United Methodist Church where I’m a member of the finance and stewardship committees.

Marquette Business Credit
Enough about me though…..  Marquette Business Credit is the hottest thing to hit UMB as of late.

MBC has been around for 12 years and is headquartered in Dallas with additional offices in California, Chicago and Atlanta. We have nearly 50 employees in our offices nationwide working a portfolio of approximately 70 clients and $500 million in commitments. We are projecting to double that size throughout the next 3 to 5 years with UMB now behind us.

We offer traditional asset-based loans ranging from $2 to $25 million. Our customers, who are located throughout the country, typically fall into one of three categories:

1) The company has had some financial difficulties and is in the early stages of turnaround.

2) The company is in part of an acquisition of a private equity group.

3) The company is seeing rapid growth with revenues growing faster than its balance sheet.

We focus on the smaller end of the middle market where we seem to thrive and where there is less competition from the larger banks.  Our strongest attribute is that we offer the sophisticated financial structure typically found with the bigger transactions to these smaller-sized deals all while providing a personalized and often customized touch to our transactions and relationships.

The greatest challenge we face here at MBC is growing the portfolio in a slow growth economy. This is not just a challenge that is unique to us though. Across the market we are seeing the same trend for the industry. We are confident we have avenues planned out to manage our growth expectations despite the trend.


When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.

Mr. Ron Vanek is a president for Marquette Business Credit, a subsidiary of UMB Bank. He is responsible for managing the nationwide asset-based lending (ABL) division for UMB headquartered in Dallas, Texas.  He joined Marquette in 2012 and has more than 35 years of experience in the financial services industry.  

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Community LINC’s impact – UMB Big Bash® 2016

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Did you know the majority of homeless people in Kansas City are children?

The sixth annual UMB Big Bash is this week. Not only are we getting excited to see the legendary Pat Benatar and Neil Giraldo perform (you can still grab your tickets!), but also to focus on assisting this year’s worthy beneficiary.

Throughout the course of two years, Community LINC will receive $75,000 in grants to support its Aftercare Expansion. The project will expand the organization’s one-on-one budgeting support and will provide ongoing employment aftercare to approximately 250 homeless parents. Community LINC’s mission is to end homelessness, impact poverty and remove barriers to self-sufficiency for families.

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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.

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Meet the Leadership Series: DiAne Reed (Marquette Transportation Finance)

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Q&A with DiAne Reed, Senior Vice President/National Sales Manager, Marquette Transportation Finance

Get to know UMB’s leadership a little better.

DiAne Reed MTF

Tell us about yourself.

I am originally from the Northwest, but when I moved to Charlotte, N.C. in 1989 I fell in love with the sunshine and fewer rainy days. I enjoy traveling—my favorite place is anywhere I can unplug and just live in the moment. I have been all over the world on 14 different cruises. I also enjoy spending time with my five grandchildren.

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DiAne Reed grandkids DiAne Reed grandkids

My work is my passion. Every day, I work to do what’s best for our clients and I love being able to provide the right financing solution for each business. I joined Marquette Transportation Finance (MTF)in 2002 and assumed my duties as senior vice president, national sales manager in 2005. I am responsible for the overall marketing and sales activities of the company and I have more than 30 years of finance sales and sales management experience.

What drew you to the transportation industry?

A national trucking company gave me an opportunity to learn the trucking industry inside and out. I started in dispatch, moved to production and then switched to sales and marketing. I was active in launching that company’s 48 State Interstate Authority—expanding their presence coast to coast. They encouraged everyone to know all aspects of the business, so I was able to roll up my sleeves and embrace the trucking industry. From there, I advanced into the niche of transportation finance which I have been committed to for more than 25 years.

Today the financial needs of the trucking industry are my passion. I always say I have diesel in my blood!

How has the industry changed since you began your career?

When I began my career, everything was in paper form—now companies have high-tech operations, including computerized logs. Now, shippers and carriers know the exact location of their freight, 24/7. Technology has also allowed for improved focus on security and safety, offering higher protection for both truck drivers and the people they share the road with.

I also see more women interested in entering the trucking industry every day. When I started in the industry, 1 in 100 employees were women, but within the last decade women are working to break the glass ceiling and are not afraid to enter fields known to be male-dominated, like trucking and finance.

Another aspect of trucking that has changed is the availability of working capital. The recent credit crunch affecting financial markets is filtering its way down to the availability of working capital financing to trucking companies. In response to financial turmoil, bank are tightening their credit standards and becoming more restrictive. Fortunately for trucking companies, alternative sources of financing, such as MTF, exist in the marketplace.

What are your transportation affiliations, and why are these connections important?

I’m actively involved in many associations including the American Trucking Association (ATA) , the Truckload Carriers Association (TCA), Women In Trucking (WIT), Commercial Finance Association (CFA), Turnaround Management Association (TMA) and the International Factoring Association (IFA). I am also a participant of the TCA communications and image committee.

These associations allow members to stay abreast of industry changes and challenges. And, they offer me a platform to participate in and encourage the continuing improvement of the transportation brand. Interacting with dedicated people in the industry is always inspiring. With the networking opportunities, I can discuss MTF and our values, as well as communicate the way we do business by partnering with clients from start to finish. We are a relationship-based business and we put a lot of emphasis on integrity and ethics.

Define accounts receivable (AR) financing

The most important thing to know about AR financing is that it is not debt. MTF funds and purchases AR accounts, which means we provide financing based on your current level of business. An AR line is assessed on several criteria:

  • The monthly dollar volume of purchases
  • The average AR turn (how long an invoice remains outstanding)
  • The number of invoices processed by MTF on a monthly basis
  • Risk associated with the transaction

The key difference between AR financing and traditional financing is that we don’t base our decisions on the credit or financial stability of our client. Rather, we base our decisions on the financial stability of our client’s customer base.

What makes Marquette Transportation Finance unique?

MTF is a leading provider of accounts receivable financing focused solely on the trucking industry. Our financing helps trucking companies fund growth, acquisitions and turnarounds, and helps them improve liquidity. A major advantage of lending to a niche market is the opportunity to completely understand the business, from invoicing requirements and cash cycles, to reasons for periodic over-advance requests, and current news and trends. Knowing your client’s business helps foster a strong relationship, and our entire business model is built on relationships.

The MTF team knows the trucking industry and can tailor a program to you and your business. We like to say that we offer the best of both worlds because we are backed by the financial strength of UMB Bank, but are small enough to provide you with a highly responsive, flexible and knowledgeable service staff who can handle any of your specific needs.

Describe your typical client—what do they need, why are they looking for alternative financing and why do they consider MTF?

Typically MTF clients aren’t eligible for traditional bank financing, or the bank facility is deficient in meeting the borrower’s financing requirements due to one or more of the following business characteristics:

  • Start-up or rapid growth
  • Acquisition and recapitalizations
  • Needs bridge financing In the midst of a turnaround
  • Customer concentrations
  • Working capital starved
  • Negative net worth
  • Debtor-in-possession (Chapter 11)
  • Highly leveraged

Every client receives supportive accounting services to help facilitate payments and steady receivables. These services are provided by a full back office team of individuals who are familiar with the transportation world.


When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.

DiAne Reed has been in the trucking industry for more than 25 years, and is active in transportation associations across the U.S. As a team member at Marquette Transportation Finance (MTF), DiAne builds relationships and individually reviews client situation to offer custom finance plans that help them grow.

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Meet the Veterans: Shauna Bednar

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UMB is fortunate to have several veterans on our team, and we’re proud to hire veterans in our local communities. This series highlights some of our associates who have served their country in the military prior to joining UMB. Be sure to check out the other profiles in our series. In this case, we’re taking a look at an associate who currently serves in the military. 

Q&A with Shauna Bednar-Air Force Reserves, Flight Engineer
Shauna Bednar

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Tell us about yourself

I grew up in Apple Valley, Minn. (just south of Minneapolis) loving sports, lakes and airplanes. My dad worked at Northwest Airlines my entire childhood and is now with Delta Airlines, so I have always loved planes, air shows and all things aviation-related. I received my degree in Business and Airport Management from the University of North Dakota in 2006. After college, it was not a great time for aviation, and I couldn’t find a job in the field, so I got a job working in the operations department at M&I Wealth Management in Milwaukee, Wis. I loved my job there and progressed from operations to a private wealth associate administrator.

After a while, I really started to miss airplanes and the smell of jet fuel (as my dad always says). I took the leap, left my job, and joined the Air Force Reserve. I met my now husband, Grant, during training. He is a Loadmaster in the Air Force. The Air Force brought me to the great state of Colorado which is where I am today and loving it.
2 - Shauna and Grant
What about your past shaped who you are today?

I have an amazing family who has always encouraged me to try new things and to never step down from a challenge. That has absolutely shaped my personality–I am not a quitter. I am proud that I earned everything I have. My family and friends are the most important people in my life and where all my loyalty lies.

Tell us about your family.

My parents and brother still live around the Minneapolis area, and I love to visit (preferably in the summer)!  My aunt is a retired Chief in the Air Force, and she was my idol growing up. She was a beautiful blonde woman who would get dirty and fix airplanes. She was never afraid to compete with the men and always looked good doing it. She was everything I ever wanted to be: tough but still feminine.
3 - Shauna and Sonja
Why did you choose to join the military, and specifically the Air Force?

I grew up with the idea instilled in me from various family members, but really I just love airplanes and country. The Air Force was the only branch for me.

Awards Banquet

Give us some highlights of your military career.

I am a flight engineer on C130s, which means my job is to ensure that the plane is operating correctly and that all of the systems (electrical, hydraulics, engines, etc.) are operating as designed. I am also there in case something goes wrong to assist in troubleshooting the problem. I’ve taken a lot of amazing trips to different countries and all over the United States. I get to air drop jumpers and cargo and fly low level missions in the mountains. It’s absolutely beautiful to see the mountains from a perspective not many people get to see. I am proud of my deployment in 2013 and look forward to my upcoming deployment in March. I have flown patients out of combat areas in Afghanistan and Army troops on their way home from deployments. It feels pretty fantastic to see the faces of the men and women who have been on the ground fighting in the dirt for months on end when they finally get to leave…especially once the air conditioning kicks in. It gives you a great perspective.
Mountain Flying

What are the challenges with balancing your career at UMB and also being in the Air Force?

Easily the hardest part is time management. I have flying time and ground commitments that I need to meet with the Air Force, and I am not willing to let my job at UMB suffer, so working around those can be difficult. There is a lot of planning that has to go around taking time off, especially when people are planning client meetings around my schedule. I am very lucky to have an amazing team here in Denver who supports me when I need to leave early, take days off or take three months off for a deployment. They are the best co-workers I could ask for!

What are your favorite ways to give back in the community?

I am actively involved in a local organization (Denver Kids) that is working to end the drop out crisis in Denver schools through providing students with educational counselors and mentors. I currently chair the membership committee and sit on the executive board of the Young Professionals Council as well as mentor a middle school student named Sonia.

Where is your favorite place to travel?

I love anything warm and tropical. I may be from Minnesota, but I can’t do cold. I am always looking for an opportunity to go somewhere warm. I’m going to Jamaica soon and couldn’t be more excited!

What are your favorite ways to spend a weekend?

When I have a free weekend, which isn’t often as I give most of those to Air Force, I really enjoy sleeping in and going to brunch. I love to spend time with friends and family and watch the Minnesota Vikings or go to any basketball, hockey or football game. I also really enjoy musical theater, art museums and concerts.

How did you come to be at UMB? What made you want to work here?
I first heard of UMB back when I was working in Milwaukee, so I was excited to see a familiar name when applying. What I like about UMB is that it is a mid-sized bank, where we provide personalized service backed by the resources of a multi-billion dollar asset management firm. We can keep the focus where it belongs – on our clients. We know our clients and their families and they appreciate that it’s personal when they call.  It is nice to see the impact of my job on the client.


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Mrs. Shauna Bednar is a Private Wealth Management Officer for UMB. She is responsible for administering investment and retirement accounts and ensuring compliance with applicable regulations while providing the highest level of customer service. She joined UMB in 2012 and has eight years of experience in the financial services industry.

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