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Meet the Leadership Series: UMB Bank President & CEO Mike Hagedorn

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Q&A with Mike Hagedorn

Get to know UMB Bank’s President and CEO a little better. Mr. Hagedorn joined UMB in 2005 and was recently promoted to president and chief executive officer of UMB Bank. He is also the vice chairman of UMB Financial Corporation. Hagedorn family

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What about your past shaped who you are today?
My dad was a banker for 40 years in Des Moines, Iowa. My dad is probably the reason why I’m a banker today. I grew up with it at the dinner table. We still talk about banking at family get-togethers; it probably drives some of our spouses nuts, but that’s just who we are. My brother is a banker and my wife used to be a bank examiner, so we all have a lot in common as far as our career choices.

Tell us about your family.
My wife, Lisa, and I met in high school and have now been married 25 years.

My sister was adopted, so that was important to me. My wife and I talked about adopting even before we got married. Since I grew up with it, to me, that’s just what you do. We adopted our daughters when they were 5 and 7 from Russia, and we also have two sons. After we get through all the birthdays coming up, my kids will be 18, 17, 16 and 15. I reminded my wife the other day that we’ll be empty nesters soon. We’re trying not to panic.

Why did you choose UMB?
UMB was looking for a CFO. We were back in Iowa with all our family, and my daughters had only been in America for a year and didn’t speak English yet. It’s hard to take your spouse out of that environment  with her family or pull your kids out of school.

Because of those reasons, I said no to the position at first, but then agreed to come talk to Mariner and Peter. I talked to Peter first and realized, “Wow, this is a great cultural fit. This could work.” I went in to the meeting thinking it would be an easy decision to turn it down not expecting to love it so much. Then I sat down with Mariner, and he was very warm and down to earth. And I realized I could see myself here.

I would never work in a place where I don’t like the culture or don’t believe in what we’re doing or don’t like the people I work with. Those were the most important things. I also looked at the financial statements and realized UMB screamed opportunity. That was attractive to me. Those were the hooks. I’m now in my 9th year at UMB.

Describe your perfect Saturday.
Playing golf with my kids. Or whatever I’m doing, it would revolve around my kids. Even though I complain sometimes about all the madness and craziness, I want to take advantage of spending time with them before they’re all away at college.


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.

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A note from our CFO

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This year, UMB has celebrated many achievements in reaching our 100-year milestone. One thing we are particularly proud of is our ongoing effort to be transparent in our communication.

You may have read the news articles about two specific things: depositor exiting UMB and our capital raise project. First and foremost, I want to clearly state that these two topics are completely unrelated. Anyone who has ever been through a common stock offering knows it’s not something you can pull off in a couple of days. The timing of the two events was unfortunate, because it created incorrect assumptions. We did not execute a capital raise because of the depositor.

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To comply with securities rules related to our stock offering, we were limited in what we could say about the depositor. However, now that we are on the other side, I would like to take the opportunity to provide more context.

  • Depositor
    A few notes on the depositor. The organization is still a UMB customer. We previously disclosed that the deposits would move over the next 120 days, and as of today, the deposits remain on our balance sheet. Additionally, the customer will continue to work with UMB on their asset servicing business even after the deposits have exited.The decision to move the deposits off of our balance sheet was a result of ongoing dialogue we have had with the customer for the past couple of years. UMB has had a longstanding risk management strategy, and during a review of potential deposit concentrations, we approached the customer to reduce their deposits. They did so, but because of continued growth in the customer’s business, the deposits began increasing again. UMB will continue to monitor our deposit concentrations and will continue to make decisions that are best for our company and our shareholders. We have multiple unique sources of deposits: Institutional Banking and Investment Services (IBIS), Fund Services and Health Savings Accounts (HSAs) just to name a few, so it is important that we are continuously monitoring and adjusting as appropriate.
  • Capital Raise
    Our company has been growing steadily over the past few years and that is evident in our financial results. We have experienced robust balance sheet growth, especially in loans. After we completed our recent forecasts, it was clear that the expectations for growth would continue. We needed to grow our capital to support our balance sheet growth. We plan to use the money raised to support our continued growth and for general corporate purposes.When I tell my kids what I’ve been up to the last couple of months, I essentially tell them that I went to New York and asked strangers and current shareholders to invest in our company. And based on our consistent and stable growth for more than 100 years, they gave us more than $200 million.A simple analogy—but it essentially describes our capital raise campaign. Also important to note, the majority of the investors are new to UMB which validates our current investors, and is a testament to the work our associates have been doing over the last century.

I hope this gives you some color to our recent news. It’s a fantastic time for UMB and I look forward to what the next 100 years will bring!

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.

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Your culture drives innovation

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Mike Hagedorn is back to expand on the idea of company culture. This time, he highlights the importance of allowing your culture to drive innovation.

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Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.

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Wellness Counts: Invest in You

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Here at UMB, we encourage our associates to take personal responsibility for improving their health and that of their families. Already an important part of the company culture, we saw room for improvement in our current wellness plan and we knew we could do more. So in 2012, UMB rolled out a Health and Wellness program that was more thorough than anything we had done before. I volunteered to be the executive champion for this program because it’s important to me and it’s important to our associates.

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We want to have a healthier workforce. When we live a healthier lifestyle, we can positively affect our team. Living healthy often means you’re more alert, energetic and have fewer sick days. Not all health conditions are within our control, but many of them are. With our wellness plan, we focus on what our associates can control and put into place initiatives that give them the power to change their lifestyles for the better:

  • Medical plan discount incentive for associates enrolled in our medical plan who participate in various activities and receive a discount toward their monthly premium. Activities include completing health screenings (cancer, dental, vision, etc.), engaging in physical activity, and certifying that they are tobacco free.
  • Wellness coaches hired through Wellness Coaches USAto confidentially discuss health and wellness related topics and answer questions our associates might have. They can simply ask questions or even set goals with the coaches. The coaches will give them advice and tools to meet those goals and meet with associates to check on their progress.
  • Monthly newsletters to share our program offerings with associates. It includes an associate spotlight, information about what fruits and vegetables are in season, healthy recipes, and different ideas for exercise.
  • My blog to share with associates my thoughts and experiences on the monthly wellness topics. I also let them know about my wellness goals and how I’m progressing. For example, I’ve shared how I am working with our wellness coach about nutrition so I can develop healthier eating habits. Then in a later blog post I will share how I have been progressing toward that goal.

So far we’ve seen some fantastic progress. Our wellness coaches and health insurance carrier reported these findings over the past year:

Wellness Results Infographic

I’m extremely proud to say we’ve been recognized for the amazing efforts of our associates. UMB has been recognized as a Healthiest Employers finalist in Milwaukee (2012), St. Louis (2012), Wichita (2013) and Denver (2013). Just recently, the CEO Roundtable on Cancer honored UMB with the CEO Cancer Gold Standard for our efforts to reduce the risk of cancer for associates and their family members.

I realize this is only the beginning. We’re starting with awareness and slowly moving into building more engagement in the programs over time. We encourage our associates to evolve beyond any unhealthy habits they’ve developed and learn to lead a healthier lifestyle. As I’ve learned with the goals I’ve set with our wellness coach, the small successes will build over time and lead to a big difference.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.

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Embracing Opportunities

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Meet UMB’s chief financial officer, Mike Hagedorn. In his eight years at UMB, he has embraced his role as CFO and its many opportunities. Expanding this role beyond the traditional expectations of a CFO, he is a champion of the company culture. Here he shares his thoughts on this important position in the company and what it means to him.

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Bank deposit products provided by UMB Bank n.a., Member FDIC. Equal Housing Lender


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.

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