Blog   100-Year Anniversary

UMB’s History: Women take on new roles at the bank

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During World War II, more than 16.3 million people served in the United States armed forces, 10 million were men drafted into service. At home, women filled the jobs that were normally filled by men. Women moved into traditionally male dominated occupations, including banking.

In 1942, for the first time in its history, City National Bank (which would become UMB Bank) placed a woman in the bookkeeping department. Up until then, all of the bookkeepers, tellers and most of the associates working in the transit department were men.

Today, women serve in a multitude of management and leadership roles inside nearly every business line and department within UMB.

In honor of women’s history month every Wednesday in March we’ll be featuring some of the women that are now in those leadership roles.

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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In memory

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It is with profound sorrow that I share the passing of my father, R. Crosby Kemper, Jr., chairman emeritus of UMB Financial Corporation. He passed away yesterday.

My father had a tremendous influence on the growth and vitality of UMB and on so many businesses throughout the Midwest. He was a man of great intellect, integrity and values, and was an inspiration to all that had the pleasure to know him. He also leaves a profound legacy of contributions to civic and charitable causes related to his beloved Kansas City. His business acumen and personal generosity were evident in all that he did. 

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To help pay tribute, there is a legacy site, rcrosbykemperjr.com, that has been created to honor him. The site includes his biography, photos, videos and extensive personal history. And while there is no possible way to truly convey who he was and the contributions he made, I believe this site provides a glimpse of that, clearly showing he lived every day to the fullest and that this world is a better place because of him.

Also, if you have a favorite memory of my dad that you would like to share, you can post this on UMB Bank’s Facebook page or send an email to condolences@umb.com.

Our family thanks you for your support and thoughts during this difficult time.

Sincerely,

Mariner 


Mariner is the chairman and chief executive officer of UMB Financial Corporation and UMB Bank, n.a. He joined UMB in 1997. Mr. Kemper is active in both civic and philanthropic endeavors. One of the causes he is most passionate about is the arts. He currently serves as a trustee and executive committee member for the Denver Art Museum and is a past board member for The Arts Council of Metropolitan Kansas City.



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2013 Year in Review

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Thank you to all of our associates, customers and communities for making the last 100 years an incredible journey. Cheers to the next 100!

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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The 100-Year Old Entrepreneur

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A century is a significant amount of time for anything. However, it’s an especially meaningful milestone for UMB. When you think about some of the challenges over the past 100 years: the Great Depression, world wars and most recently the Great Recession, it’s a unique feat to not only survive 100 years, but to thrive. We aren’t the only century old company, there are many more like us. So, what’s the secret to success?

It’s the story of the 100-year-old entrepreneur.

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What do I mean by that? It’s the idea that regardless of how long a business operates, the leaders must make a conscious effort to always incorporate the entrepreneur mindset in their day-to-day work. It’s the visions, strategies and practices that continue to reinvent, reset and remind an organization of who they are, what they offer, and how/why they do what they do.

There are several common values entrepreneurs bring to the table – below are a few I believe are most important.

Evolution is not optional

It sounds simple, but this can be hard for companies. As time, customers, technology and pretty much everything else change, so must elements of a business. Having the foresight and commitment to take calculated risks based on these evolving needs is critical. Entrepreneurs start a business venture because they see an opportunity for a new way to do something – a mindset existing businesses should also adopt. Whether it’s adapting delivery models, expanding or eliminating offerings, or entering new markets, continuing to evolve as a business will help you stay relevant. Fear of failure cannot be an inhibitor. We all know, the only constant is change…and that’s actually a good thing for business.

Surround yourself with the best team

We all say it, but not everyone does it. Successful entrepreneurs understand that associates are as important as their business model. They are the heartbeat of the organization. A business can have the best offering in the marketplace, but it won’t mean anything if the right people aren’t part of the team. Having people that continually evaluate, question, advise and champion the way products and services are formed and executed will determine your success. Associates are also the face of your company, so having people who are passionate about your organization and what you do is a must. We all know in a competitive market, customer service and relationships can be the differentiator. Anyone can win on price. The real question is whether you can win, and more importantly keep the business, based on service.

Ethics and Integrity

It’s the Golden Rule. It’s your moral compass. It’s your reputation and the value behind your brand. How you conduct business defines your worth as a trusted advisor, a community member and an employer.  I’ve often said, “We do what’s right, not what’s popular.” And it’s been one of the biggest contributors to our success. Having these types of guiding philosophies that are passed down generation after generation and consciously employed in the daily culture and actions of your organization will result in outstanding client relationships, quality community involvement, and loyal, engaged associates—all of which will support the longevity of your business and overall success.


Mariner is the chairman and chief executive officer of UMB Financial Corporation and UMB Bank, n.a. He joined UMB in 1997. Mr. Kemper is active in both civic and philanthropic endeavors. One of the causes he is most passionate about is the arts. He currently serves as a trustee and executive committee member for the Denver Art Museum and is a past board member for The Arts Council of Metropolitan Kansas City.



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R. Crosby Kemper: Building a legacy through integrity and innovation

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R. Crosby Kemper discusses the legacy of integrity and innovation at UMB. He reflects on the company’s consistent strength and stability that comes from the idea of doing what is right instead of what is popular.

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For more of UMB’s history, take a look at “Our Stories” on umb.com.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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R. Crosby Kemper: Building a legacy through art and agriculture

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R. Crosby Kemper discusses the legacy of art and agriculture at UMB. He talks about his love of art and agriculture and the importance of both in the Kansas City metro and across the country.

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For more of UMB’s history, take a look at “Our Stories” on umb.com.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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