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Community banks are the lifeblood of their communities

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There has been much discussion and debate recently about the role of community banking in America.  In fact, I read with interest a recent article in the Wall Street Journal, “Tally of U.S. Banks Sinks to Record Low,” which compelled me to write this blog post reaffirming our support of these banks.

The article points out that the number of banks has dramatically decreased to 6,891 as of September 30, 2013. The reasons for this decline are varied.

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On one side there are changing demographics, and the challenges smaller, more rural communities face while simultaneously trying to prosper. Not to mention the impact of rapidly changing technology and accelerating costs.

On the other side, persistently low interest rates and a difficult regulatory environment have made the business of banking more challenging. Clearly interest rates will return to a more “normal” level at some point, and our hope is that regulators find proper balance as we move forward.

So, you may be wondering, what does this all mean for the banking industry? Opinions have varied greatly as to whether a reduction in the number of banks is a positive or negative trend. There also have been various viewpoints on the impact it could have for community banks, given the large number represented in the decline. This in particular is the point I would like to address.

UMB has been offering Correspondent Banking services since 1928, and we currently work with more than 1,000 community banks. Because of our relationships and experience in this area, we know firsthand the value they provide and the part they play in not only our industry, but in their communities as well.

We understand the critical banking and financial needs community banks address within their communities, and we are firm in our convictions that the community banking model works. Our company has always been an advocate for community banks that serve their local communities, businesses and citizens, often providing services larger banks are frequently unwilling to extend.

We know that banks are the lifeblood of their communities. As such, having community banks solidly positioned with the services required to fulfill their mission of growing and supporting their communities is crucial to the long-term economic health and vitality of their communities. It is also essential for the future of banking—and we will continue to be here to support community banks in their endeavors.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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The best way to celebrate turning 100? Giving back.

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How do you normally celebrate a big anniversary or milestone birthday? I would guess most people go to a nice restaurant for dinner or go on vacation. Or, maybe splurge on an expensive gift for yourself or your significant other. Well at UMB, we decided to celebrate our 100-year anniversary with a few million of our closest friends.

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UMB has always stressed one thing above everything else – dedication to our communities. We currently touch 19 states throughout the United States with a physical presence for a wide variety of financial services, and we wanted to celebrate 100 years with the people who have supported us.

At the beginning of our milestone anniversary year, we challenged all of our associates to join together and give back. We asked 500 associates throughout our footprint to volunteer 5,000 total hours to organizations in their communities in 2013. That’s a pretty hefty ask, don’t you think? Our associates didn’t even blink. We still have a few more days left on our challenge, and our associates have already volunteered more than 31,700 hours with more than 1,000 organizations. More than six times the original goal. Now that’s dedication to the community!

But our associates still didn’t think that was enough. After all, turning 100 is a really big deal. So, more than 220 associates in St. Louis, Denver and Kansas City organized three separate days dedicated entirely to volunteerism. Approximately 50 St. Louis associates planted more than 40 trees at a Forest Park playground. Additionally, 70 associates in Denver built storage cabinets, painted rooms and even weeded overgrown flowerbeds for Urban Peak, an agency that offers services to young people struggling with poverty and homelessness. And in our hometown, associates helped spread the support across eight locations in Kansas City by volunteering with Habitat for Humanity, American Royal, Della Lamb, and much more. We also spent a day uplifting veterans at the Kansas City Stand Down event in November.

I encourage you to join us in supporting your community through organizations you are passionate about! Cheers to another 100 years!

 

Ms. Vaughn West is the Vice President of Community Relations at UMB in Kansas City, Mo. In this role, she is responsible for managing corporate community outreach, associate volunteerism, charitable giving and the UMB Big Bash concert for a cause. She joined UMB in 2008. She earned a BA in Communications from University of Missouri in Columbia, Mo. She also has a certificate of business proficiency from the University of Navarra in Pamplona, Spain.  She has served on many community boards and volunteer councils, including her current position as vice-president of United Way’s Corporate Volunteer Council. 


Ms. Vaughn West is the Vice President of Community Relations at UMB in Kansas City, Mo. In this role, she is responsible for managing corporate community outreach, associate volunteerism, charitable giving and the UMB Big Bash concert for a cause. She joined UMB in 2008. She earned a BA in Communications from University of Missouri in Columbia, Mo. She also has a certificate of business proficiency from the University of Navarra in Pamplona, Spain. She has served on many community boards and volunteer councils, including her current position as vice-president of United Way’s Corporate Volunteer Council.



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The business of doing good: How to manage your non-profit’s finances (Part 3)

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Recently, UMB hosted a group of almost 40 representatives from Colorado Springs non-profits to talk about a variety of financial management tips for non-profit organizations. In my previous blog posts I highlighted two topics that came up during the conversation: streamlined fundraising processes and supporter/employee enthusiasm. The third subject we discussed was the idea that non-profits need a bank that acts as an extension of the organization.

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Most people probably don’t automatically make the connection between a bank and a non-profit, but the two organizations can work together to create a productive partnership. An important part of the support non-profits need to thrive is the relationship they have with their bank. Since funding is the primary way to ensure that the non-profit can continue to operate, good financial management is key. A strong relationship between a non-profit and their bank may give the staff peace of mind and help them to focus on doing good things for their community and less about their financial management.

Some challenges that non-profits face include getting sufficient funding, board and associate development and staff retention. Your bank may be able to direct you to resources that can help you overcome these challenges:

A good relationship with your bank can also help your organization achieve a sound financial structure. In addition to keeping the organization up and running, a solid balance sheet could help attract new leadership to your organization. One of our non-profit clients came to us with a potential board member who was interested in joining the organization’s investment board. The potential board member was passionate about the organization but concerned about their investment risk management. After talking with UMB and the non-profit leadership about the investment risk, he was no longer worried and joined the board because he could focus on his passion for the organization.

Non-profits offer many invaluable services to their communities. While these organizations differ from for-profit businesses in their mission and goals, they have the same business principles. Treating the financial management of a non-profit like a business helps the organization in the long run because they’re able to focus on serving the needs of their community.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Doyle is community bank president for UMB’s Colorado Springs region. He is responsible for guiding strategic direction in the Colorado Springs region as a member of the Colorado management team. He joined UMB in 2011 and has eight years of experience in the financial services industry. He earned a bachelor’s degree in finance from Florida State University in Tallahassee, Fla. and a master’s degree in business administration from Oral Roberts University in Tulsa, Okla.



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The business of doing good: How to manage your non-profit’s finances (Part 2)

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The non-profit sector is a growing field and an important part of the economy. With so many organizations for people to choose from, how does a non-profit gain continuous support from donors? How do they attract associates and maintain staff enthusiasm for the organization? One answer is something you might not expect: cards.

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UMB hosted a group of almost 40 representatives from Colorado Springs non-profits to talk about a variety of financial management tips for non-profit organizations.

In my previous post I highlighted the first idea covered in this forum: stream-lined, full-service fundraising options for your supporters. Two additional ways to develop and maintain support from both groups are affinity cardprograms for the donors and a commercial card (also known as a corporate card) program for the staff.

Affinity Card

Affinity card programs give your supporters an easy way to donate to your organization. Every time they use the affinity card to make a purchase, a certain amount of money is donated to your organization. The amount will vary based on the card provider you use.

You can even personalize the card to display your logo or another image that represents your organization.

Sometimes organizations avoid programs like this because they think it’s too much hassle to maintain the program. Actually it’s easier than you think. The most important thing to remember is to research the program, the bank that sponsors it, and the terms and conditions of the card.

Commercial Card

Like affinity cards, some non-profit organizations avoid using commercial cards. They’re concerned it will cost them money and be more of an obstacle than a useful tool. Actually, you can use commercial cards to bring money back to your organization, not just to pay expenses. For example, if you sign up for a card with a rewards or rebate program, you could make money using your card. Or you could earn points toward other purchases for the organization.

Many cards offer a comprehensive set of payment solutions you can use to pay for everything from basic expenses to financing full-scale fundraiser events. These payment solutions often offer automated purchasing/payables for your bookkeeping, allowing you and your staff to be more efficient and focus on the work you’re doing in the community.

Other features and benefits of commercial cards include:

  • Spending Controls
  • Convenience
  • Reporting Capabilities

Creating enthusiasm from your donors and associates is easy because they’re passionate about supporting your organization and its mission. Maintaining that enthusiasm is sometimes more difficult and it often involves thinking about processes from their point of view. One way to do this is to establish programs that remove obstacles and allow them to focus on supporting the organization.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Doyle is community bank president for UMB’s Colorado Springs region. He is responsible for guiding strategic direction in the Colorado Springs region as a member of the Colorado management team. He joined UMB in 2011 and has eight years of experience in the financial services industry. He earned a bachelor’s degree in finance from Florida State University in Tallahassee, Fla. and a master’s degree in business administration from Oral Roberts University in Tulsa, Okla.



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Multiple Summits for MS

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We sat down with Ryan Chase, UMB vice president and private banking client manager in Denver, to discuss an organization that’s become his personal mission: Multiple Summits 4 Multiple Sclerosis.

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MS4MS Team UMB Quandary PeakWhat is Multiple Summits?

Multiple Summits 4 Multiple Sclerosis (MS4MS) is an annual fundraising event for the Rocky Mountain MS Center. Teams can sign up for a day they want to climb a 14er. Or you can go it alone and participate as an individual.

When did you get involved?

It all started when I was almost diagnosed with MS in 2006/2007. I saw numerous doctors and eventually was labeled at-risk for MS. I knew I would make the best of it no matter what happened, but the thought of having MS terrified me. The doctors monitored me for one year. In February 2008, I had more tests and the doctors found no progression. The neurologists told me that unless there was any major change in symptoms, I probably didn’t have MS. Relieved doesn’t even begin to describe how I felt.

 

 

But I knew others weren’t as lucky. I wanted to get involved with the Rocky Mountain MS Center to make a difference for those who are diagnosed with MS. This wonderful organization is doing some amazing work to educate others about MS and raise money for research to find treatments and hopefully a cure for this debilitating disease. I told them my story and ended up joining the board in 2008.

Then in 2009, I planned to climb Mount Rainier. At first I was only doing it for fun but then I decided to create a fundraising webpage to raise money for the climb. Funding is critical to the work we’re doing at the MS Center and I thought a fundraiser like this would help. I ended up raising $2,000 for the MS Center. When I got back from that climb I decided that I wanted to try it on a larger scale. That simple idea has expanded into what MS4MS is today.

How has it evolved since then?

MS4MS was a grassroots effort in the beginning, but we raised $20,000 in the first year alone. We doubled that the second year, collecting $40,000 from 20 teams. By the third year we formed an official MS4MS committee through the Rocky Mountain MS Center. The program really began to grow that year with 22 teams raising $75,000. We also began accepting corporate sponsors.

How many years has UMB participated?

UMB has supported the program now for two years, acting as a corporate sponsor and encouraging Colorado associates to climb a 14er. This year, nine UMB associates raised money and climbed for the event.

Promoting healthy lifestyles in our associates is an important part of UMB’s company culture. Supporting and promoting MS4MS is just one of the many ways we do this.

MS4MS Team UMB Quandary Peak with SignSome of Team UMB at the top of Quandary Peak. From left to right: Chris Ross, Jenny Boyle, Caleb Hester, Ed Cannon

How much money did the event raise this year?

This year the goal was to raise $80,000. We’re continuing fundraising efforts until October 31, but we are well on our way and we will most likely surpass our goal. We had 225 people register to climb and currently we have raised a little more than $70,000.

Why is Multiple Summits important to you?

As a board member, I know how critical funding dollars are to help with the continuous effort to support the Rocky Mountain MS Center and how important the research is to find a cure for MS. Our partner doctors need the financial support to continue their efforts in finding a cure and progressive treatments for this disease. MS4MS helps the Rocky Mountain MS Center operate. Having gone through the process of a possible MS diagnosis was extremely eye-opening to me and I am proud of what many committed individuals have accomplished in a short period of time.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ryan Chase is a vice president and private banking client manager at UMB Bank, n.a. He is responsible for building and maintaining affluent client relationships through fulfilling credit, banking and investment needs. He has worked for UMB for six years. He has a bachelor’s degree in Sociology from Lake Forest College in Lake Forest, Ill.



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The business of doing good: How to manage your non-profit’s finances

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Jason DoyleColorado Springs boasts some truly beautiful scenery. But did you know this scenic city is also home to nearly 2,000 non-profit organizations? Recently UMB hosted a group of almost 40 representatives from some of these local non-profits to talk with them about a variety of financial management tips for non-profit organizations. A panel of UMB experts shared information on topics like treasury management, purchasing cards, investment management, and endowments/foundations.

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The non-profit sector is a growing field, not only in Colorado Springs but across the country. Non-profit organizations give back millions of dollars to their communities each year, but they’re also important to the local and national economy. Public charities made up 12% of the 13.24 trillion GDP in 2010 (Urban Institute Press). In fact, non-profit employee numbers went up during the financial crisis, when much of the private sector full-time employee (FTE) numbers were going down.

The organizations that thrive combine streamlined fundraising processes, supporter/employee enthusiasm and buy-in, a strong relationship with their bank and a sound financial structure to manage the funds for the organization. Today I’ll address the fundraising component.

Fundraising Processes
Is your donation and collecting process easy? Your supporters will appreciate simple donation methods, making them more likely to donate again. Streamlining the process to collect funds can save money to go back to your organization and enhance the work you are doing to better your community. Here are some ways to simplify your fundraising process:

  • Consider a multi-channel electronicMobile phone donation received billing and payment solution. You can speed up the cash flow process and possibly increase recurring donors by giving them flexibility with how they can donate. For example, you could use a mobile phone application to gain followers who will then regularly donate to your organization. The increasingly popular text-to-give or text-to-donate programs are an excellent example of this.
  • Look for a program with a high level of automation to streamline the fundraising process and reduce cost. A program with more automation is also likely to have reporting capability. Fundraising reporting provides valuable information you can use to track donation trends and find your strengths and weaknesses in the various channels you use to collect funds.
  • Give your supporters plenty of options on how to donate in addition to electronic solutions. This can be something as simple as a donation box at your next event. Don’t ignore low-tech forms of giving in an effort to chase the next big technology trend. Smart phones are more widely-used all the time, but don’t assume that you should invest all your efforts into mobile giving apps. People like to have options and you never want to inhibit your supporters’ ability to donate.

Fundraising is a top priority for any non-profit, but smart and streamlined fundraising is what will take your organization to the next level.

Be sure to check out my upcoming blogs that will cover supporter and employee enthusiasm, strong bank partnerships and finally, sound financial structure.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Doyle is community bank president for UMB’s Colorado Springs region. He is responsible for guiding strategic direction in the Colorado Springs region as a member of the Colorado management team. He joined UMB in 2011 and has eight years of experience in the financial services industry. He earned a bachelor’s degree in finance from Florida State University in Tallahassee, Fla. and a master’s degree in business administration from Oral Roberts University in Tulsa, Okla.



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Sporting KC: An outstanding community partner

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Each year, nearly 60,000 kids in Missouri and Kansas take part in some sort of community soccer club. Many of you most likely have a memory of either playing the game with friends growing up, or maybe you have kids who look forward to playing games on Saturday mornings.

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Who would have thought five years ago that Kansas City would be the self-described Soccer Capital of America? We like our tailgates, football and baseball, but in the past soccer hasn’t been part of the fabric of our community … until now. What Sporting KC has been able to do in promoting soccer in Kansas City and creating the ultimate fan experience is impressive.

Sporting KC’s brand stands for quality. It stands for innovation, strength, stability and imagination. And most importantly, it stands for community – after all, “We believe that we will win,” right? UMB shares those same values and that winning spirit, and I’m excited to announce our new partnership with Sporting KC.

For the past 100 years, we’ve been an active community partner, not only in Kansas City, but across our footprint. The excitement Sporting KC has created for the sport and the community is unrivaled. The experience they have created for their fans has been met with worldwide recognition and a fan base that will literally travel the world to cheer on our hometown soccer team.

I am incredibly thankful for the leadership and team of Sporting KC. They have made a tremendous investment in the community through the new stadium and all of their philanthropic activities. At UMB we have that same strong commitment to give back and this powerful partnership will make an even greater impact to Kansas City.

We look forward to seeing you at Sporting Park.

MuralUMB Field Club

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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UMB CANstruction: A food drive for Harvesters – The Community Food Network

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Pit Crew (front)For the second year in a row, UMB organized a fun, creative food drive for Harvesters – The Community Food Network called UMB CANstruction at our headquarters in downtown Kansas City. This event is quickly becoming an associate favorite around here and I can see why.

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UMB CANstruction has grown to include more than 100 associates making up 10 teams this year. Each team built an artistic structure, using cans, non-perishable foods and occasionally wooden boards to stabilize the designs. The competition was used to raise awareness about hunger in Kansas City.  Our associates showed some amazing creativity this year. Some of the unique structures included:

  • Sprint Center replica
  • Top Gun airplane
  • Etch-a-Sketch to etch out hunger
  • Kansas Speedway
  • Andy Warhol painting replica made of soup cans

All of the food used to make each 8′ x 8′ structure was donated to Harvesters at the end of the campaign. UMB also conducted an online donation drive and provided more than five tons of food for hungry children and families in Kansas City.

We added a little element of competition this year by giving our associates the opportunity to vote online for their favorite structure during the week they were on display. Take a look at the winning designs below.

 

Best Meal: Etch Out Hunger
Design that would create the tastiest meal based on CANstruction ingredients

Etch Out Hunger

Best Theme: Pit Crew
Best creativity and execution of the theme

Pit Crew (side)

Best Use of Labels: More than a CANstruction
Design that uses can labels most artistically

More than a CANstruction

Harvesters Food Bank Award: Operation: Wingman
Best use of healthy foods and those on Harvesters’ most-needed food list

Operation Wingman (front)

Jurors’ Favorite: UMB Feed KC
Best in show design that wows the judges

UMB Feed KC

Structural Ingenuity: Sprint to End Hunger
Design that is the most technically sound without the use of stabilizers

Sprint to End Hunger

Creative Collaboration: UMB 1st Drive-Thru
Design that demonstrates interdepartmental synergy and partnership

 UMB 1st Drive-Thru

Honorable Mention Visionary Award: More than a CANstruction

More than a CANstruction

Honorable Mention Mission Driven Award: Consumer North Metro

Consumer North Metro

Honorable Mention Most Creative Name: Warhccanart

Warhccanart

People’s Choice Best in Show: Operation: Wingman
Award determined by more than 515 online votes

Operation Wingman (side)

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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Jackson County CASA: Light of Hope

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Court Appointed Special Advocates (CASA) is a national nonprofit network of 946 programs that recruit, train and support volunteers to represent the best interests of abused and neglected children in the courtroom and other settings.

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Since 1983, Jackson County CASA has existed as one of seven local CASA affiliates providing services to children and families in the Kansas City metropolitan area. Each year, there are nearly 3,000 children in the Jackson County court jurisdiction who suffer from abuse and neglect. And even with the involvement of every dedicated volunteer at Jackson County CASA, they can serve only 1,000 of those 3,000 children.

To better serve these children, CASA hosts an annual fundraising breakfast to raise awareness and donations for this great organization. I was proud to serve as honorary chair of the 13th Annual CASA Light of Hope Breakfast on April 18, 2013. Take a look at this video to see what this truly wonderful organization is doing to help abused and neglected children in Jackson County.

Visit jacksoncountycasa-mo.org to support CASA and/or to learn more about the organization’s programs and services.

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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Happy Independence Day

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Happy Independence Day to our readers!

American Flag

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We hope that you have a safe and happy holiday. On this day we recognize our independence and freedom as a nation. We remember those who have fought to obtain and preserve that freedom on this day and every day.


UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.



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