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Focused on Service

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We believe customers deserve a relationship with their financial partner that isn’t just transactional—a relationship built on integrity and trust. We strive to deliver the unparalleled customer experience every day to our customers and to each other. See how president of Nebraska Region Joel Falk describes this approach in the below video.

Visit umb.com to learn how we can help you and your business.

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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10 Inspirational Quotes from our Women Leaders

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Banking and Financial Services has long been thought of as a male-dominated industry. At UMB, we’re focused on changing that perception, recognizing that many of our accomplishments as a company have been spearheaded by women.

One way UMB does this is through our Women’s Business Resource Group (BRG). This group is comprised of both men and women and works to elevate and empower women in our workplace. Recently, we asked members of the Women’s BRG to share some quotes from female leaders who inspire them.

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  1. “It’s better to look ahead and prepare than to look back and regret.” –Jackie Joyner-Kersee, athlete
    Submitted by Carla Green, VP/Line Finance Manager, St. Louis, MO
  2. “I learned to always take on things I’d never done before. Growth and comfort do not coexist.”
    –Virginia Rometty, CEO of IBM
    Submitted by Shelly Nischbach, EVP/Director of Strategic Programs-Personal Banking, Town and Country, MO
  3. “What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.” – Anita Roddick, founder of The Body Shop
    Submitted by Vicky Hales, VP/Branch Manager III, Denver, CO
  4. “A strong woman looks a challenge dead in the eye and gives it a wink.” –Gina Carey, musical artist
    Submitted by Leigh Adams, VP/Senior Marketing Manager, Kansas City, MO
  5. “A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.” – Rosalynn Carter, former First Lady
    Submitted by LaTasha Jacobs, Branch Manager, Lawrence, KS
  6. “You can’t make decisions based on fear and the possibility of what might happen.”
    -Michelle Obama, former First Lady
    Submitted by Christine Graham, Trust Attorney II, Kansas City, MO
  7. “We need women at all levels, including the top, to change the dynamic, reshape the conversation, to make sure women’s voices are heard and heeded, not overlooked and ignored.” –Sheryl Sandberg, Chief Operation Officer of Facebook
    Submitted by Kristin Highfill, AVP/Branch Manager, Springfield, MO
  8. “It is impossible to live without failing at something, unless you live so cautiously that you might as well not have lived at all, in which case you failed by default.” –J.K. Rowling, author
    Submitted by Maryna Marmilava, Fund Accountant III-Alt Investments, Chadds Ford, PA
  9. “Great leaders don’t set out to be leaders…they set out to make a difference. It’s never about the role; always about the goal.” –Lisa Haisha, founder of The Soul Blazing Institute
    Submitted by Kelly Radford, AVP/Branch Manager, Springfield, MO
  10. “Feminism isn’t about making women strong. Women are already strong. It’s about changing the way the world perceives that strength.” –G.D. Anderson, author
    Submitted by Jessica Kraintz, Transaction Specialist II, Denver CO

Learn more about the Associate Experience at UMB and check out our current career opportunities.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Inside UMB: Finding a Career Match

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Ram Shankar joined us one year ago today as executive vice president and chief financial officer for UMB Financial Corporation. As our CFO, he is responsible for corporate and regional finance, corporate treasury, regulatory reporting, strategic planning, and investor relations, as well as management and board reporting. Watch the below video and read his Kansas City Business Journal Newsmaker profile to learn more about why Ram says this is his “dream job.”

Are you looking for your dream job? Visit our careers page to search current openings.

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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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A Look at Mariner Kemper’s Office Art Collection

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What kind of art do you think President and CEO Mariner Kemper keeps in his office? Take a look at the fun and historical art adorning the walls of his bank office in this Denver Business Journal  report by Monica Mendoza.

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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UMB Leadership Series: Vicky Hales

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Every year, UMB presents Leadership Awards to a select group of associates who best demonstrate the attributes and behaviors our company values the most. While many of our associates admire, learn from, and are inspired by award winners like Vicky Hales – who was recognized this year in the “Actively Promotes UMB in the Community” category – it’s easy to think of them only as the person they are in the present. However, the narrative of her career has an origin story and an arc that is anchored to the events, experiences and mentors that she has encountered along the way.

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In 1990, Vicky started her career with UMB as a teller in Belleville, Illinois, and in mid-1993, she moved North to the Swansea, Illinois UMB branch to work as the assistant manager. It was there Vicky says she met the first of her mentors, Cathy Hayden who introduced Vicky to the concept of “the unparalleled customer experience.”

“Of course we didn’t call it that back then,” she says, “but that’s exactly what we were doing. Cathy, helped me develop the skills that enabled me to think outside the box in order to be able to provide ‘TUCE’ for my clients.”

Several years later, Vicky continued to build on her career successes, and earned a role as a regional trainer with the responsibility of developing a training program from scratch. This is where she met her next mentor, Joe Thompson.

“Joe was the regional manager of the St. Louis region at the time. He trusted me to take ownership of the creation of a training program that, before I started, had not existed. Joe also helped me to understand and develop the skills to navigate the different dynamics in a work place in order to accomplish goals.”

While many think of navigating group dynamics as only applying to teams you’re working on, Vicky says that it also applies to teams you’re leading, and an important component of that is understanding how to set expectations.

“If you’re out at night and see people on the street, you’ll notice that they naturally shy away from following poorly lit paths because it’s unclear about what’s at the end or how it will get them to where they want to go. Similarly, in my role, I always want illuminate the path to our goal so that people see clearly how we can get there. That means setting clear expectations, and gaining buy-in, from the team about the best way to reach a target.  If you are successful at setting the expectation and gaining the team’s buy-in then driving performance is simply encouragement and celebrating the milestones along the way.  Regular coaching helps too so that you can help remove roadblocks as they arise.”

Most recently Vicky has worked with Consumer Director of the West Territory, Alex Rasmussen.

“Since I’ve met him, he’s always inspired me to reach for the top.  Once he challenged me about why I wasn’t number one in the company, and guess what? I became #1 in the company that year.  He is the very definition of a great leader.”

Today, Vicky says that she has several management philosophies that she tries to live by.

The first of which is next to her desk, and pinned to the right of a picture of Michael Jordan. It states, “The first responsibility of a leader is to define reality.  The last is to say thank you.  In between, the leader is a servant.”

-Max De Pree
Leadership is an Art

The second one is paraphrased to use the feminine pronoun vs the masculine one and says, “A good manager is a woman who isn’t worried about her own career but rather the careers of those who work for her.”

-H.M.S. Burns President
Shell Oil Co.

“By keeping these close to my desk,” says Vicky, “it helps remind me that I’m most proud when I’m serving my team to help them reach goals that are meaningful to them.  Whether it’s a production goal or a promotion, it’s gratifying to me to see their success, and that I’m hopefully passing on the lessons that I’ve learned from the many great leaders who have inspired me.”

Interested in learning more about careers at UMB? See what we mean when we say, “Be Part of Something More.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Inside UMB: The benefits of yoga at work

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This post is part of our “Inside UMB” series, offering a look at our company’s culture and stories about our people.  

Cathy Tadlock is an Executive Assistant at UMB and the instructor for the company’s onsite yoga classes for associates, which offer modifications to postures to be inclusive of all attendees.

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The benefits of yoga

Cathy started her yoga journey a few years ago, searching for a way to add physical exercise into her busy schedule without having to go to a gym. Through her yoga practice, Cathy has discovered more than she anticipated and is now sharing this passion with her colleagues, in hopes they gain the same benefits.

“I used to suffer from terrible migraines multiple times a week. This has been greatly reduced and is now easily managed. I’m in better shape now than I was at age 20 and have a greater sense of community through teaching,” Cathy said.

“Associates can gain better concentration and focus through practicing yoga at work. A happy person feels better, is more relaxed and can counteract some of the effects of sitting at a desk.”

Onsite yoga classes at UMB

UMB’s onsite yoga classes are offered twice per week for associates during the lunch hour in the downtown Kansas City office. With a UMB’s focus on associate health and wellness in mind, these classes provide a break in the workday routine and exposure to co-workers who might share similar interests.

At UMB, Cathy teaches Vinyasa Flow, a form of yoga for any skill level, which focuses on breathing and posture techniques. Cathy explained, “We don’t do the complex postures you see on social media—we focus on linking movement with your breath.”

“I love that yoga can be adapted for anyone, and it is a very personal journey. Each day is different when you step on your mat. I have learned to set aside my ego and competitive self while practicing yoga,” Cathy shared.

“I was so excited when I learned I would be able to share yoga with fellow UMB associates. I have the best of both worlds: I work with a great group of people and get to meet new faces from across the company through yoga.”

Learn more about UMB’s associate benefits at umb.com/careers.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Inside UMB: A Benefit for New Parents

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This post is part of our “Inside UMB” series, offering a look at our company’s culture and stories about our people.

While paid leave for new mothers is a common associate benefit among employers, paid parental leave (in addition to maternity leave) that can be used by both parents is harder to find. UMB is proud to offer this extra benefit to new mothers and fathers, believing that the time spent with a newborn is invaluable for both parents.

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UMB associates and brothers Andrew and Matthew Null have both welcomed new additions to their families in the past few years. As they each prepared for the arrival of their little ones, they were pleasantly surprised to learn about parental leave offered at UMB.

“I had never heard of paid leave for new fathers before! I have always valued everything UMB does for associates, but this benefit really proves that UMB values a work/life balance,” said Matthew (pictured at the bottom with his family).

Both brothers explained that being able to spend dedicated time at home made a big difference in their families’ adjustment to life with a newborn.

“It allows the family to operate as such by learning, growing, sharing duties and bonding during this time. Because of UMB’s parental leave, I was able to take over when my wife returned to work, giving me plenty of time to bond with my son,” Andrew shared (pictured above with his family and on the left at a Kansas City Royals game).

Matthew Null reiterated his brother’s sentiment, saying “It was really a once in a lifetime experience to share that time with my new daughter, along with being able to be a help to my wife. As many parents know, the first several weeks are taxing. Being able to work together as a team made the process much easier and created memories I will never forget.”

After utilizing this benefit, Andrew and Matthew Null are proponents of parental leave and how it can benefit both associates and employers. Matthew explains, “This benefit improves an associate’s balance between work and home, which in turn leads to better performance. As a first time father, I had a lot to learn in those first several weeks, and this time helped reduce my stress and share in a special time that many new fathers might miss.”

Learn more about UMB associate benefits on the Careers page and see quotes from more associates like Matthew and Andrew.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Remembering World War II

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During World War II, UMB (then known as City National Bank) corresponded with and supported employees who were enlisted in the armed services. In remembrance and in honor of the 73rd anniversary of the Normandy invasion we’d like to share one of the letters that the bank has preserved.

 

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Inside UMB: Easing the transition for veterans in the workplace

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As part of our Inside UMB series, we’re excited to share a story about how our associates are helping U.S. military veterans transition into civilian careers. Leading this partnership on behalf of UMB is Larry Seward. Larry transitioned to our Corporate Audit team after a 21-year Army career and working with a professional mentor.

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UMB partners with American Corporate Partners (ACP), an organization that aims to ease the transition from the military to civilian workplace by connecting transitioning service members with corporate professionals for one-year mentorships.

UMB has participated in ACP since 2014 and has 26 active mentors in the program.*

Larry’s experience with American Corporate Partners started when he was a mentee, which led to him being hired at UMB.

“Although I had some great mentors in my Army career, I was looking for insight from a seasoned corporate professional to help prepare me for my transition, challenge my assumptions, fill in any knowledge gaps, and strategize on how to best market my skills and experience.

My mentor was easy to talk to and great to work with. We set goals, identified possible career fields, worked on personal branding and interview preparation. I was hired at UMB in May 2015. My mentor’s input and insights were helpful to my getting hired and we still keep in touch to this day.”

After serving in leadership positions in the Army for many years, Larry wanted to take on a leadership role through his career at UMB by becoming an ACP mentor.

“I found through my experiences as a mentee and mentor that there are strong parallels between the Army’s values and UMB’s.

UMB looks for leadership, team players and critical thinkers to improve performance, drive change and achieve objectives. I think that recruiting from the Armed Forces adds value to UMB, because we have a mindset that any mission, however challenging, can be achieved.

In my experience, veterans are loyal to an organization from Day One and want to make an impact quickly. They also care about the people in the organization and want both their coworkers and the organization to succeed.

The combination of a proactive mentee who is hungry for a new challenge and a seasoned mentor who is able to provide critical insights is a recipe for success for mentees, mentors and companies looking for diverse talent. Mentors have the opportunity to directly impact someone who has put their own life on the line.”

*The UMB Veterans Engagement Taskforce (VET) mission is to provide corporate opportunity to those who sacrificed so much, providing veterans with career and purpose … not just a job. The VET is focused on three pillars: recruitment, engagement and community service.

Visit our Diversity and Inclusion page for more details.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Geared up to Bike to Work

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Geared up to Bike to Work

UMB recognizes the undeniable importance of sustainable business practices. We examine ways to reduce waste, promote recycling, decrease air pollution to improve air quality, conserve energy, and educate our associates about the benefits of environmental sustainability.

One way to make a positive environmental impact is to consider transportation options.

Whether your workplace is casual, business casual or strictly formal business attire, with a little pre-planning you can enjoy a smooth ride to the office.

Here are some tips to plan your commute.

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Map your route in advance

Free apps like Ride with GPS and MapMyRide can help you determine the best route to bike to work. In addition, they offer local bike route suggestions, bike challenges, mileage tracking and more.

Bike Necessities

  • Make sure your breaks, gears and chain are all in working order.
  • Adjust your bike saddle so that you are comfortable when you ride.
  • Be sure to have reflectors/lights in the back and a light in front.
  • Always check your tires before you ride to make sure they are inflated properly and don’t have leaks.
  • Remember your bike lock. Even if you are parking your bike in a secure company garage, it is still a good idea to lock it.

Transporting “your stuff”

There are many baggage options for bike commuting. If you have minimal items and only bike occasionally, consider a backpack, flipbelt or a small seat post bag. If you have greater baggage needs, try adding a bike rack that accommodates many bag styles, such as the Topeak MTX Trunkbag. It easily slides onto a bike rack and has expandable panniers.

What to wear

There are many options for stylish office-ready commute clothing, including items like this Columbia skort (see picture) or office ready technical trousers that are comfortable and stylish. You can also pack a change of clothes or have some standard pieces, such as a jacket and dress shoes, that you leave at the office. And last, but most important, don’t forget your bike helmet.

Transforming at the office – if you don’t have a shower at your workplace, or simply don’t have time, baby wipes make for a great quick clean up. There are also “adult” versions you can purchase, such as Paper Shower  dual wet and dry towelettes. Also, keep a deodorant handy in your desk drawer.

Additional accessories to consider:

  • A cellphone mount can be helpful if you need to check your GPS bike route map
  • A bike computer will keep track of your mileage, speed and the time
  • A bell is a great way to signal your presence if you are coming up behind pedestrians or other bikers
  • Fenders help keep water and mud from splashing onto your clothes

If you have a really long commute and can’t avoid highways, but are still interested in an alternative mode of transportation, consider the bus or carpooling. Many employers provide subsidies for bus riders – for instance UMB provides a subsidy that may cover 70% or more of an associate’s bus pass cost.

Also, if you live in Kansas City and are using alternative transportation, you may be eligible to compete in the 10th Annual Mid-America Regional Council’s (MARC) Green Commute Challenge, June 1- August 31. Our associates have competed over the last 10 years, learning about different modes of alternative transportation and the impacts on cost and environmental savings.bloog

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.pulation Survey/Housing Vacancy Survey, Series H-111, U.S. Census Bureau, Washington, DC 20233.


Ms. Shahane is a Vice President Healthcare Marketing/Sustainability Manager for UMB. She is responsible for managing marketing initiatives for UMB’s healthcare payments, HSAs, and benefit card products. In addition, she leads the UMB Green Team and promotes UMB’s internal sustainability initiatives. She joined UMB in 2001 and has 13 years of experience in the financial services industry. She earned a MA in Marketing from Webster University. She is a volunteer for Bridging the Gap and serves on the board for Northeast Neighbor to Neighbor.



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