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Inside UMB: A happy workplace is a healthy one

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In the second part of our Inside UMB series, we are pleased to share how UMB’s health and wellness initiatives have provided a positive outcome for associate Janessa Baake. Learn how one of our UMB wellness coaches has helped Janessa achieve her health goals, in her own words.

Janessa Baake UMBWhen I started participating in UMB’s wellness program, I was on the higher end of all my health totals, meaning I was dangerously close to being in the unhealthy range for my height and weight.

I had gained weight after I had my daughter, and I felt slow, foggy and unmotivated to do anything about it.

I had tried everything from joining a fitness program that came with healthy shakes, to competing in a Biggest Loser competition, with zero results. Then, I decided to meet with Will, a new wellness coach at UMB.

A new way of thinking

Will asked me questions about how I wanted to feel, rather than focusing on the numbers. He made me think outside of the box and enlightened me to new ideas and ways of thinking. Thanks to his help and guidance, I’ve now exceeded my goal with a 17-pound weight loss.

It’s had a true impact on my life in that I have more energy, I’m no longer constantly hungry, and I actually feel the need to work out! I also feel sharper when doing my work and many tasks aren’t stressful or overwhelming anymore.

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A brighter outlook

The impact of meeting Will and using UMB’s tools and encouragement has made my outlook of the company even brighter. Since this company cares enough to provide a professional to help me manage my weight, stress, and anything else health-related, it has shown that they care and that I am a valuable asset.

Being our best self

My high school health teacher used to say, “You can’t do anything in this life without good health,” and this journey has definitely proved that to me. When you don’t take care of yourself, you can’t be the best you. I’m happy to say I feel like I’m now the best version of myself. And I believe that is contagious with the people we come in contact with, including our co-workers and clients. I feel very fortunate that I work for a company that is fully invested in helping us achieve our best selves.

For more information on UMB’s wellness initiatives and benefits, see our feature in the Kansas City Business Journal‡ or on umb.com.

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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February’s special anniversary

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Valentine’s Day has always been a favorite of associate Jan H. But in Feb. 2010 the day of hearts took on new meaning for her when she had heart surgery to replace her aortic valve. She now uses her story to spread heart awareness to others.

“Since finding out about my ailment, which is actually a birth defect, I always try to provide awareness to others, particularly on Go Red Day, about heart disease and stroke dangers. Since I began sharing this information, I have found others with the same issue and feel very fortunate to be part of the Survivors Club. My colleagues make these time of year even more special by always remembering me on Go Red for Women Day.


Personally, I also have a great cardiologist who takes care of my heart and great friends and a loving husband who all make each year better and better. I am very blessed!

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Our Guiding Principles

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What is true today, was true 103 years ago when our organization was formed. Doing what is right, and serving the needs of those that choose our company, have always been our guiding principles. From 1887 when William T. Kemper started as an assistant cashier at the Rufus Crosby Valley Falls Bank of Deposit in Kansas, banking has been in our blood.

Five generations later we are still passionate about those founding principles, and every day we strive to deliver on our value of providing the unparalleled customer experience. Our journey started more than a century ago as the City National Bank. As we build on what came before, we honor our past as we shape our future.

Check out this video, and watch for more posts that share an inside look at our history, culture, people and business approach.

 

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Inside UMB: Focusing on Abilities

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As a part of our “Inside UMB” series, we’ll be sharing stories about our people, culture and all the things, big and small, that make us who we are.

This story focuses on “Associate Spirit.” One of UMB’s key shared values, we rely heavily on our people and their collective attitude and skills to differentiate us as a company.

Following is a Q&A session with Director of Talent Acquisition Mary Beth Majors that gives an inside look at how our diversity practices are helping us hire top talent.

When did you first meet Jennifer?
I met Jennifer Hertha over the phone in 2007 when recruiting her for a teller position with UMB. Impressed by Jennifer’s phone interview, I invited her to interview in person. When she arrived, I noticed that due to her being in a wheelchair, she had some form of disability.
Admittedly, I was hesitant at first because I wanted to ensure she was treated like any other candidate, but was also afraid of saying the wrong thing. However, what struck me most about Jennifer was that she was determined and didn’t let her disability impact her confidence in fulfilling her responsibilities. Jennifer interviewed wonderfully and was hired for the position.

Jennifer Hertha_Mary Beth Majors_UMB_diverse hiring

How has Jennifer contributed to the organization?
Jennifer didn’t waste any time in showing us what she was capable of. She consistently impressed her managers, received multiple promotions, and is now one of my top performers on the Talent Acquisition team.

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How has she uniquely added to the team?
Working with Jennifer has been such a good thing for me personally. While UMB has always had a focus on having diverse workforce, she has challenged me to take an even closer look at our hiring practices. Now, Jennifer and I advocate together for people with disabilities in the community and work to help other companies evaluate their own hiring efforts‡.

Jennifer Hertha_UMB_Diversity

How does UMB view diversity?
At UMB, diversity is examined not just through gender, race, ethnicity, etc., but also through the breadth of experiences, ideas and beliefs that our associates bring to the table. Diversity and inclusion is not merely a statement on a website; it means that all are encouraged to contribute fresh ideas and to embrace differences.

When each of our associates feels like a valued member of UMB, we are doing our job. Our philosophy is to hire great—and different—talent and to give people the tools to succeed and utilize their strengths.

Recently, we shared some of these efforts with the Kansas City Star, including being at the forefront of supporting a new job board to match candidates with disabilities with employers‡.

Learn more about UMB’s culture and career opportunities.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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VTO takes Anthony Rutledge back in time

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For one associate, UMB’s volunteer time off (VTO) program* recently reconnected him to his past.

Twenty years ago, UMB associate Anthony Rutledge was a third grade student at Meadow Lane Elementary School. His class participated in the School of Economics, which provides students with a hands-on experience focused on implementing real economic principles. Students create their own business—from determining operating expenses to selling goods and managing money.

As a student, Anthony spent weeks preparing for School of Economics and when the big day came, he worked as an accountant. Through helping “business owners” track money, pay off loan debt and pay rent, Anthony was hooked.

Fast forward to the present, and Anthony, a customer relationship manager for UMB, found himself back at School of Economics—this time, as a volunteer.

THEN                                                         NOW

Anthony Rutledge as a student attending the School of EconomicsAnthony Rutledge volunteering in 2016

 

 

 

 

 

 

 

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“I wanted to give back to something that I enjoyed as a student. Most kids do not understand why they have to do something, and showing how what they’ve learned translates into how I, and the other UMB volunteers, make our living is very rewarding,” Anthony explains.

The VTO program empowers many to give back to organizations that have helped shape them. According to Anthony, “most of us would not have the opportunities we’ve had, or be where we are today, if someone hadn’t volunteered to help us in one way or another.”

*All full-time UMB associates (and part-time associates who work at least 20-hours per week) receive two paid days each year to volunteer at qualifying organizations of his or her choice. Learn more about our community involvement and associate benefits.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Jen Houston joined UMB in 2015 as community relations manager. In her role, she works to create volunteer opportunities and to be a resource for associates looking to get involved in their communities. Jen holds a Bachelor of Journalism degree and a Bachelor of Arts degree in Spanish from the University of Missouri – Columbia. She also holds a Master of Business Administration degree, with an emphasis in leading and managing people, from the University of Missouri – Kansas City, in addition to completing the Multimedia Studies Certificate Program at the Kansas City Art Institute.



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Celebrating St. Louis

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Our associates recently hit the streets in the St. Louis area, delivering goods, thank yous and smiles to nearly 20 organizations, including schools, police and fire stations, animal shelters, hospitals and nonprofit organizations. Associates provided lunches, treats, supplies, donations and more to deserving organizations and city services across the area.

Throughout the day, 51 associates covered more than 44 miles – from Belleville, Illinois to St. Charles, Missouri. Check out who they saw and what they did as they celebrated some of the people and organizations that make St. Louis special.

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Meet the Veterans: Mark Murphy

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UMB is fortunate to have several veterans on our team, and we’re proud to hire veterans in our local communities. This series highlights some of our associates who have served their country in the military prior to joining UMB.

Q&A with Mark Murphy, Captain, Field Artillery, United States Army

Tell us about yourself.
I was born in Lancaster, Ohio, a town of approximately 40,000 people located just south of Columbus, Ohio. As much as I enjoyed Lancaster while growing up, I always knew I wanted to leave and experience more dynamic settings. I was fortunate enough to receive a scholarship from the University of Southern California (USC) where I studied film.

My time at USC was entertaining, but by the end of my senior year, I had lost interest in working in Hollywood. With the assistance of one of my history professors, I secured a position teaching English for the Japanese government. I not only worked alongside Japanese, but other Americans, Canadians, Australians and Britons. When my teaching contract ended, I headed back to the United States, and immediately attempted to join the Navy, but ultimately ended up in the Army.

Why did you choose to join the military?
Since childhood, I’ve been fascinated by history and international relations, so joining the military seemed like a natural extension of both these interests. Also, most of my relatives are veterans, so the military culture was never alien to me.

Give us some highlights about your military career.
After completing approximately 18 months of initial training in Georgia and Oklahoma, I was assigned to the Second Infantry Division in Camp Hovey, South Korea. I was there less than eight months when our entire brigade (approximately 4,000 personnel) was deployed to the Al-Anbar Province in western Iraq. We landed in Kuwait in August 2004, spent a few weeks training and acclimating to the oven-like temperatures, and then convoyed to neighboring Iraq.

Mark Murphy Iraq

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Our brigade operated out of the provincial capital Ramadi, which in the weeks after our arrival deteriorated into one of the most violent cities in the world. The artillery battery I belonged to was responsible for providing 24/7 security to a sector on the outskirts of the city. We spent several hours a day patrolling the streets and markets, frequently stopping to establish a temporary traffic checkpoint or interview locals about the situation. Some nights we would conduct raids on suspected insurgent hideouts.

The first month was relatively calm, but in October the insurgent activity spiked dramatically, and we started taking a number of casualties. Improvised explosive devices (IEDs), snipers and suicide bombers were the main culprits. The latter were the scariest because there is very little you can do to deter someone who is already trying to kill themselves.

By the end of the tour our brigade had suffered 68 killed and several hundred wounded. Our artillery battery lost six soldiers to combat and another to suicide—plus five more that were so seriously wounded they had to be evacuated to a military hospital in Germany. It was eerie to return to our barracks after one of our people had been killed and find all of their possessions arranged exactly how they had left them only a few hours before.

I would be remiss if I didn’t mention the hardships endured by the residents of Ramadi. To this day, I am not sure how they managed to go about their daily lives while thousands of strangers —American troops, Iraqi insurgents, and foreign jihadists—roamed the city streets trying to kill one another in increasingly creative and destructive ways.

After the tour, the Army didn’t return us to South Korea, but instead sent us to Fort Carson, located in Colorado Springs, Colo. This proved to be a much more agreeable setting than Ramadi. The following year I left the Army, and headed to Cusco, Peru to attend an intensive, Spanish language immersion school.

How did you come to be at UMB? What made you want to work here?
I was enrolled in the Executive MBA program at Washington University in St. Louis. One of my classmates, Steve Marin, had recently retired from the Air Force and secured a position at UMB. UMB had an excellent reputation in the community and the financial industry seemed to offer good opportunities. With Steve’s assistance I applied, and was lucky enough to be hired.

What about your past shaped who you are today?
My personality, behavior, beliefs and interests are largely a product of the following influences: the Midwest, East Asia, Catholic school, National Geographic, nature, libraries, Hollywood and the military. Put them all in a blender, hit “mix,” and the resulting concoction will resemble me.


Mark Murphy is the UDAAP Compliance Analyst for UMB. He is responsible for reviewing marketing materials, performing product reviews, and creating and maintaining UDAAP focused risk assessments. Mark joined UMB in 2015. He is a 2014 graduate of Washington University in St. Louis’ Executive MBA program, and also holds degrees from the University of Kansas and the University of Southern California.



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Farm to office: Tips for starting a workplace CSA

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Spinach, strawberries and sprouts freshly picked from the field and dropped off at your desk—this isn’t just for Earth Day. That service is actually a reality at our headquarter UMB offices.

CSA stands for community supported agriculture. The CSA model connects local farmers directly to consumers.  Through a CSA, consumers can purchase a “share” of local, seasonal products directly from the farmer. Shares are generally delivered on a weekly basis and can vary in size and cost. A workplace CSA can be a great addition to your organization’s wellness or sustainability programs.
CSA summer share

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Benefits of a CSA and buying local

  • Natural: Most CSA farmers grow their crops without pesticides, herbicides and genetically modified organisms (GMOs) so the food tastes like it came from your backyard garden. According to a PBS Independent Lens documentary‡, 95 percent of CSA farms use organic or biodynamic farming‡.
  • Fresh: In addition the food travels a shorter distance to get to you. Produce can be picked when it is ripe instead of being picked too soon which happens if it has to travel across the country. Some foods travel thousands of miles to get to our grocery stores. The shorter distance it travels means less fuel and emissions and time it takes — making it better for the environment.
  • Local support: Buying local supports our community, our friends and neighbors. Family farmers are people that work hard to bring us fresh and healthy food.

How to get started

Since 2010 UMB has offered its downtown Kansas City associates the option of having farm fresh products delivered to the office. Through the years we have used a few different CSA farmers, and here are the lessons we learned:

  • Determine interest: You can send out a short online survey (an online search will give you free options for simple survey tools) to test interest or you could even host a one day onsite farmers market to see how much interest it generates. UMB hosted a farmers’ market for Earth Day, and its popularity was a deciding factor for us to offer a CSA program.
  • Choose a dedicated CSA coordinator to work with the farmer and your employees. This could be someone in HR or a volunteer from your green team or wellness team. Make sure this is someone you can rely on and that they know they will have to dedicate some time and effort to supporting and promoting the program during the CSA season.

How to choose a CSA provider

  • Interview a few farmers to find the right fit. You can find a list of farmers who offer CSAs through one of these websites Kansas City Food Circle or Local Harvest. Many CSA farmers use organic farming methods but may not have the financial means for certifications. Each farm is different, so verify farming practices when interviewing a potential farmer. Other things to keep in mind when looking for a workplace CSA farmer:
    • Flexibility in share sizes, product offering – many CSAs offer meat, dairy, canned and baked goods in addition to produce, allergy sensitivities like gluten free and vegan options. Be aware that the more customized your CSA program the more complex it can get for you and the farm to coordinate.
    • The farmer’s experience in providing workplace CSAs– Ask for a reference from a current company they are servicing.
    • What the minimum/maximum number of shares the farmer can deliver to your workplace.
    • How they will handle issues that arrive such as forgotten shares or replacement of spoiled products.
    • Delivery logistics:
      • Day of the week, time and place of delivery
      • How will shares be distributed? — interoffice mail delivery, employee pick up at set time and location, etc.
      • How will the share be packaged?
    • Forms of payment – payroll deduction, online payment, etc.
    • Ask to see a real life sample of what is in a share.Providence Farms - CSA

At UMB we have partnered with Gerry and Lisa Newman of Providence Farms, a small family-owned and operated farm in Trenton, Mo.  The Newman’s use organic farming methods—never using pesticides, herbicides, fungicides, synthetic fertilizers or GMO seeds. We get to choose from two share sizes which include produce, meat from Barham Cattle Company and Family Farm, and a rotation of eggs, baked goods, butter and more.  The CSA season runs from June to October.

Lisa Newman of Providence Farm says,“We love fruits & veggies, and we love to share!  We are very passionate about growing our food without the use of harmful chemicals. When companies allow us to deliver fresh fruits and vegetables on a weekly basis to employees, they are opening up the possibilities of people eating produce they might not have ever tried.

We live in a society where we want everything fast; fast food, boxed foods, frozen foods and microwaved food. We are providing a service where employees don’t have to take extra time to do shopping and can take their CSA home and prepare fresh food that is only hours old!”

The net result of a CSA is the food is healthier for us and better for the environment.

Have you participated in a CSA or plan to start one soon?

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ms. Shahane is a Vice President Healthcare Marketing/Sustainability Manager for UMB. She is responsible for managing marketing initiatives for UMB’s healthcare payments, HSAs, and benefit card products. In addition, she leads the UMB Green Team and promotes UMB’s internal sustainability initiatives. She joined UMB in 2001 and has 13 years of experience in the financial services industry. She earned a MA in Marketing from Webster University. She is a volunteer for Bridging the Gap and serves on the board for Northeast Neighbor to Neighbor.



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UMB: Insights – Culture

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What makes UMB stand out from other organizations? Our leadership shares what they believe makes us special in this continuation of our UMB: Insights series.

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



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Veterans Day

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As we use Veterans Day to honor the many people who have sacrificed for us, we’ve been reflecting on what else we can do to better serve our veterans.

Our new job portal is geared specifically for those with a military background. It’s one way we’re trying to connect with veterans, but like many of you, we’re always looking for ways to thank these service men and women.

What ways have you seen organizations succeed in serving individuals and families connected to the military?

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Mr. Kemper is the chairman and chief executive officer of UMB Financial Corporation and UMB Bank, n.a. He joined UMB in 1997. Mr. Kemper is active in both civic and philanthropic endeavors. One of the causes he is most passionate about is the arts. He currently serves as a trustee and executive committee member for the Denver Art Museum and is a past board member for The Arts Council of Metropolitan Kansas City.



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