Blog   Online Banking

Target Credit/Debit Card Security Breach

  |  Posted by

You may have seen the recent news that Target experienced a breach in electronic security‡ with their customers’ debit and credit cards. While UMB has security protocols in place, we ask that you remain vigilant as well. You can use our online or mobile banking options to check balances and transaction history 24/7. If you see any suspicious activity on your account, please contact our customer service associates as soon as possible. That number is 800.821.5184.

Credit card

Continue Reading

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

Leave a Comment

Tagged: , , , , , ,

Why can’t I save my online banking password?

  |  Posted by

You might be wondering why you saw this notice below the UMB online banking account sign in.

Login Panel Medium

Continue Reading

We promise we’re not trying to make your life harder by doing this. We know it’s not easy to remember all the passwords you use online these days, so you might see this as a hassle. But we try to do everything we can to make sure your information is secure … and remains secure. Privacy and information security are extremely important to us at UMB and we take it very seriously.

Identity thieves are usually looking for stored information that they can turn into a profit by selling it on the black market. Online banking information like your password and the site you use to access your accounts are valuable to people who make money from stealing and selling personal information. We’ve disabled the ability to save your online banking password on umb.com because otherwise identity thieves have a greater opportunity to steal your data and money.

For example, if your laptop is stolen and you don’t have it password-protected, the thief can easily login to your bank account if it automatically pulls your login information. Then this person has access to everything they need to steal your money. If you log in to your online bank account from a shared or public system, the next person that uses the computer could access your account. All it takes is a few clicks and they’ve used your money to buy a new flat screen TV or book a trip to Italy. It’s kind of like when you accidentally leave your laptop sitting out and you’re still logged in to Facebook, and then your roommate comes along and posts an embarrassing status update as you. Only it’s not your Facebook page, it’s your hard-earned money at stake.

Ultimately, we want what’s best for our customers even if it isn’t always the most convenient option. The privacy and the security of your information is our priority.


Mr. Jackson serves as senior vice president, chief technology officer in Financial Services and Support. He is responsible for the application development, infrastructure and information security functions within the UMB Management Information Systems (MIS) group. He joined UMB in 2009 with more than 20 years of experience working in the technology industry, including technology leadership roles. He earned a Bachelor of Science in education and a Master of Arts in history from Pittsburg State University and served in the U.S. Air Force for four years.

Read One Comment

Tagged: , , , , , , ,