Blog   UMB: Inspiration

10 Inspirational Quotes from our Women Leaders

  |  Posted by

Banking and Financial Services has long been thought of as a male-dominated industry. At UMB, we’re focused on changing that perception, recognizing that many of our accomplishments as a company have been spearheaded by women.

One way UMB does this is through our Women’s Business Resource Group (BRG). This group is comprised of both men and women and works to elevate and empower women in our workplace. Recently, we asked members of the Women’s BRG to share some quotes from female leaders who inspire them.

Continue Reading
  1. “It’s better to look ahead and prepare than to look back and regret.” –Jackie Joyner-Kersee, athlete
    Submitted by Carla Green, VP/Line Finance Manager, St. Louis, MO
  2. “I learned to always take on things I’d never done before. Growth and comfort do not coexist.”
    –Virginia Rometty, CEO of IBM
    Submitted by Shelly Nischbach, EVP/Director of Strategic Programs-Personal Banking, Town and Country, MO
  3. “What I have learned is that people become motivated when you guide them to the source of their own power and when you make heroes out of employees who personify what you want to see in the organization.” – Anita Roddick, founder of The Body Shop
    Submitted by Vicky Hales, VP/Branch Manager III, Denver, CO
  4. “A strong woman looks a challenge dead in the eye and gives it a wink.” –Gina Carey, musical artist
    Submitted by Leigh Adams, VP/Senior Marketing Manager, Kansas City, MO
  5. “A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but ought to be.” – Rosalynn Carter, former First Lady
    Submitted by LaTasha Jacobs, Branch Manager, Lawrence, KS
  6. “You can’t make decisions based on fear and the possibility of what might happen.”
    -Michelle Obama, former First Lady
    Submitted by Christine Graham, Trust Attorney II, Kansas City, MO
  7. “We need women at all levels, including the top, to change the dynamic, reshape the conversation, to make sure women’s voices are heard and heeded, not overlooked and ignored.” –Sheryl Sandberg, Chief Operation Officer of Facebook
    Submitted by Kristin Highfill, AVP/Branch Manager, Springfield, MO
  8. “It is impossible to live without failing at something, unless you live so cautiously that you might as well not have lived at all, in which case you failed by default.” –J.K. Rowling, author
    Submitted by Maryna Marmilava, Fund Accountant III-Alt Investments, Chadds Ford, PA
  9. “Great leaders don’t set out to be leaders…they set out to make a difference. It’s never about the role; always about the goal.” –Lisa Haisha, founder of The Soul Blazing Institute
    Submitted by Kelly Radford, AVP/Branch Manager, Springfield, MO
  10. “Feminism isn’t about making women strong. Women are already strong. It’s about changing the way the world perceives that strength.” –G.D. Anderson, author
    Submitted by Jessica Kraintz, Transaction Specialist II, Denver CO

Learn more about the Associate Experience at UMB and check out our current career opportunities.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Read One Comment

Tagged:

UMB Leadership Series: Dave Bonner

  |  Posted by

Every year, UMB presents Leadership Awards to a select group of associates who best demonstrate the attributes and behaviors our company values most. The UMB Leadership Series highlights our award winners who are leading the way at UMB.  

Dave Bonner, Vice President/Director of Operations, was honored with a Leadership Award for nurturing relationships by demonstrating dignity and respect. In the Q&A session below, Dave explains the importance of building relationships – based on common core values and goals – to achieve success in the business world.

Continue Reading

How would you describe your leadership style?
I would describe my leadership style as participative. Everyone’s voice deserves to be heard. I’m fortunate to be surrounded by talented and knowledgeable team members. We strive toward a common goal of providing the best service to our customers.

What is one characteristic you believe every leader should possess?
It’s difficult to pick one; however, possessing common core values are important for earning respect and fostering an environment in which team members share ideas and feedback.

How do you effectively manage the needs of a business while still nurturing relationships? 
Positive associate experiences and relationships are critical for high-performing companies. They are key building blocks for success and stability and assist in motivation, goal achievement, professional growth and customer satisfaction.

Leaders must nurture and maintain credibility within their teams to gain trust and support during times of change. UMB is committed to delivering the unparalleled customer experience to both our customers and our associates. Focusing on this concept of putting customers first – both internally and externally – fosters an environment of success for our associates, customers and business goals. In the highly competitive banking industry, this is one way UMB sets itself apart.

Is there a person who has had an impact on you as a leader?
My dad was my inspiration. He was humble and had a strong work ethic. He instilled many important values within me that shaped my personal and professional life.

What are some tips on continuing to grow and develop as a leader?
Listen, learn and adapt.

Any parting words of advice?
It’s alright to create fires, as long as they’re controlled and managed.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Leave a Comment

Tagged: , ,

UMB Leadership Series: Vicky Hales

  |  Posted by

Every year, UMB presents Leadership Awards to a select group of associates who best demonstrate the attributes and behaviors our company values the most. While many of our associates admire, learn from, and are inspired by award winners like Vicky Hales – who was recognized this year in the “Actively Promotes UMB in the Community” category – it’s easy to think of them only as the person they are in the present. However, the narrative of her career has an origin story and an arc that is anchored to the events, experiences and mentors that she has encountered along the way.

Continue Reading

In 1990, Vicky started her career with UMB as a teller in Belleville, Illinois, and in mid-1993, she moved North to the Swansea, Illinois UMB branch to work as the assistant manager. It was there Vicky says she met the first of her mentors, Cathy Hayden who introduced Vicky to the concept of “the unparalleled customer experience.”

“Of course we didn’t call it that back then,” she says, “but that’s exactly what we were doing. Cathy, helped me develop the skills that enabled me to think outside the box in order to be able to provide ‘TUCE’ for my clients.”

Several years later, Vicky continued to build on her career successes, and earned a role as a regional trainer with the responsibility of developing a training program from scratch. This is where she met her next mentor, Joe Thompson.

“Joe was the regional manager of the St. Louis region at the time. He trusted me to take ownership of the creation of a training program that, before I started, had not existed. Joe also helped me to understand and develop the skills to navigate the different dynamics in a work place in order to accomplish goals.”

While many think of navigating group dynamics as only applying to teams you’re working on, Vicky says that it also applies to teams you’re leading, and an important component of that is understanding how to set expectations.

“If you’re out at night and see people on the street, you’ll notice that they naturally shy away from following poorly lit paths because it’s unclear about what’s at the end or how it will get them to where they want to go. Similarly, in my role, I always want illuminate the path to our goal so that people see clearly how we can get there. That means setting clear expectations, and gaining buy-in, from the team about the best way to reach a target.  If you are successful at setting the expectation and gaining the team’s buy-in then driving performance is simply encouragement and celebrating the milestones along the way.  Regular coaching helps too so that you can help remove roadblocks as they arise.”

Most recently Vicky has worked with Consumer Director of the West Territory, Alex Rasmussen.

“Since I’ve met him, he’s always inspired me to reach for the top.  Once he challenged me about why I wasn’t number one in the company, and guess what? I became #1 in the company that year.  He is the very definition of a great leader.”

Today, Vicky says that she has several management philosophies that she tries to live by.

The first of which is next to her desk, and pinned to the right of a picture of Michael Jordan. It states, “The first responsibility of a leader is to define reality.  The last is to say thank you.  In between, the leader is a servant.”

-Max De Pree
Leadership is an Art

The second one is paraphrased to use the feminine pronoun vs the masculine one and says, “A good manager is a woman who isn’t worried about her own career but rather the careers of those who work for her.”

-H.M.S. Burns President
Shell Oil Co.

“By keeping these close to my desk,” says Vicky, “it helps remind me that I’m most proud when I’m serving my team to help them reach goals that are meaningful to them.  Whether it’s a production goal or a promotion, it’s gratifying to me to see their success, and that I’m hopefully passing on the lessons that I’ve learned from the many great leaders who have inspired me.”

Interested in learning more about careers at UMB? See what we mean when we say, “Be Part of Something More.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Leave a Comment

Tagged:

Inside UMB: The benefits of yoga at work

  |  Posted by

This post is part of our “Inside UMB” series, offering a look at our company’s culture and stories about our people.  

Cathy Tadlock is an Executive Assistant at UMB and the instructor for the company’s onsite yoga classes for associates, which offer modifications to postures to be inclusive of all attendees.

Continue Reading

The benefits of yoga

Cathy started her yoga journey a few years ago, searching for a way to add physical exercise into her busy schedule without having to go to a gym. Through her yoga practice, Cathy has discovered more than she anticipated and is now sharing this passion with her colleagues, in hopes they gain the same benefits.

“I used to suffer from terrible migraines multiple times a week. This has been greatly reduced and is now easily managed. I’m in better shape now than I was at age 20 and have a greater sense of community through teaching,” Cathy said.

“Associates can gain better concentration and focus through practicing yoga at work. A happy person feels better, is more relaxed and can counteract some of the effects of sitting at a desk.”

Onsite yoga classes at UMB

UMB’s onsite yoga classes are offered twice per week for associates during the lunch hour in the downtown Kansas City office. With a UMB’s focus on associate health and wellness in mind, these classes provide a break in the workday routine and exposure to co-workers who might share similar interests.

At UMB, Cathy teaches Vinyasa Flow, a form of yoga for any skill level, which focuses on breathing and posture techniques. Cathy explained, “We don’t do the complex postures you see on social media—we focus on linking movement with your breath.”

“I love that yoga can be adapted for anyone, and it is a very personal journey. Each day is different when you step on your mat. I have learned to set aside my ego and competitive self while practicing yoga,” Cathy shared.

“I was so excited when I learned I would be able to share yoga with fellow UMB associates. I have the best of both worlds: I work with a great group of people and get to meet new faces from across the company through yoga.”

Learn more about UMB’s associate benefits at umb.com/careers.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Leave a Comment

Tagged:

UMB: Inspiration – Private Wealth Management

  |  Posted by

UMB prides itself on being a financial institution with a heartbeat. We are passionate about what we do and want to share what inspires us.

Dana’s father inspired her to be a leader, her small business owner mother influenced her commercial banking roots and several mentors helped to shape her career. Hear more about what inspires the leader of our Private Wealth Management department.

Continue Reading

Dana Abraham is president of the Personal Banking Division and is responsible for the delivery of comprehensive financial services for consumers across UMB's footprint. She joined UMB in 2005 and has more than 20 years of experience in the financial services industry. Dana earned a bachelor’s degree in business administration with a concentration in both accounting and economics from the University of Louisiana. She is a graduate of Leadership Overland Park and Kansas City Tomorrow Leadership programs.



Leave a Comment

Tagged: , , , , , ,

UMB: Inspiration – Agriculture

  |  Posted by

UMB prides itself on being a financial institution with a heartbeat. We are passionate about what we do and want to share what inspires us with our readers.

Bill Watson, president of UMB Agribusiness, kicks off the UMB: Inspiration series as he shares why he loves agriculture. Take a minute to listen to what inspires him.

“I like agriculture because of the people, because they’re solid. They’re honest. I like agriculture because it’s beautiful. I get to drive across this country and see fields of cotton, wheat, corn and soybeans growing. It makes my heart good.”

Continue Reading

Mr. Watson serves as president of the UMB Agribusiness Division. He joined UMB in August of 2005 and has also served as the president of the UMB Kansas region. Watson is a graduate of Wabash College in Crawfordsville, Indiana with a major in Psychology. He has also attended The Colorado School of Banking, The National Commercial Lending School (where he has also been an instructor), and the Stonier Graduate School of Banking.



Leave a Comment

Tagged: , ,