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Meet the Leadership Series: Begonya Klumb, UMBFC Executive VP and Chief Strategy Officer

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Q&A with Begonya Klumb

Begonya Klumb is one of the most influential women in Kansas City, and that’s not just our opinion at UMB. This is KC magazine recently named her as one of their honorees. Read more to find out how she feels about this honor, growing up in Spain and her passion for business.
Klumb family 1

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How does it feel to be named one of Kansas City’s Most Influential Women?

I’m flattered, of course, and it raises the bar for me because I want to live up to expectations.

What’s your favorite accomplishment in your 11 years at UMB?

When I was head of Mergers and Acquisitions, we completed 20 acquisitions in 3 ½ years. It’s what I was in charge of doing, and I believe it made a difference in the company. That’s a very satisfying feeling of accomplishment.

What inspired you growing up and what led you to where you are today?

I was raised in a comfortable and very happy home in Spain, where my parents live. I am blessed to come from a very close-knit and supportive family.

My maternal grandmother was an important influence on me. She built the family business, a shoe manufacturing and export company. She was extremely business-minded, and had a strong personality. Until her last days, people in town called her “la Jefa,” “the Boss!”  I admired her deeply and she is why I studied economics and business.

How did you end up in the United States?

After college, I got an Erasmus scholarship to do graduate work in Germany and England. It was an exciting time around the European Union, with the lead-up to the single currency. I learned about practical macro-economics and European business, but also about myself – living and studying in different countries and different languages. I also developed a deeper appreciation of my own strengths and weaknesses.

I met my husband while he was a student at the London School of Economics. We got married and lived in Europe for a few years before coming to the United States in 2001.  I went to Yale for an MBA, and then we decided to make our home in Kansas City, where he was born.

What is your day-to-day like at UMB and how has it evolved?

I am responsible for strategic planning.  I enjoy sitting down with UMB leaders to think through strategy. It’s good to know these leaders well, learn their challenges, and answer the question, “where will we take the business?”

Of course, acquisitions are a big part of strategy. I built the Mergers and Acquisitions department back in 2008. That’s one of the things we’re very focused on today and a key component to what I do.

Where do you choose to give back?

Through UMB, I got involved with MOCSA many years ago. I was also the Board Chair of the Mattie Rhodes Center – which is involved in the community through social services, mental health counseling, and the arts. My husband and I were actively involved in a capital campaign for our children’s school, trying to grow the school to accommodate more students from the community.

Community involvement is very rewarding, and has been a tremendous learning experience, requiring me to grow as a leader.

Describe your perfect Saturday.

My perfect weekend is with my family. Our children are six and eight, so I realize time with them is precious and fleeting.

We are at that point in our lives where we run the circuit of school activities and soccer games and piano lessons. Weekends are busy, with family, which is perfect.
Klumb family

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ms. Klumb serves as executive vice president, chief strategy officer. She joined UMB in 2003. She received a Master of Business Administration from Yale University and a Bachelor of Science in Economics from Universitat d'Alacant. Ms. Klumb is actively involved in the community, having served on a number of boards including the Mattie Rhodes Center and Academie Lafayette.

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Happy Income Tax Day from the Mad Men

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April 15 is finally here! To “celebrate” we want to take a look at what taxes the Mad Men (and women) at SC&P would have paid back in the 1960s…and if they were real people.

Enjoy this retro infographic from our friends at H&R Block.

“TheThe Taxes of Mad Men‡ via H&R Block

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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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Phishing Alert and “Heartbleed” security issue

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Did “Heartbleed” affect UMB?

“Heartbleed” is a bug that has affected many popular websites and “could have quietly exposed your sensitive account information (such as passwords and credit card numbers) over the past two years,” according to Mashable.com.‡

None of UMB’s computer systems were impacted by the Heartbleed bug.

As soon as these hackers were exposed, UMB took immediate action. We were able to find that none of our banks were vulnerable to this issue. We also added specific, proactive monitoring. Although UMB was not affected by the issue, our customers do need to be cautious since the bug could still harm you through other websites where you saved your card numbers or used the same password you use for online banking.

What action do customers need to take?

  • Change your passwords – If you utilize the same password for your online banking services that you utilize on other sites, we strongly recommend that you change the password for your online banking services immediately, in case your username or password were compromised on another site.
  • As always – use different passwords for all online services which contain personal or financial information.
  • To find out if other password-protected sites you use were compromised, we recommend contacting those website providers directly. They may advise to wait to change your passwords until they have installed the latest fixes to this Heartbleed bug, but the only way to know for sure is to receive information from those specific sites.
  • If you run a website and need advice on how to protect it, we recommend visiting Heartbleed.com.‡

Phishing Alert

phishing scam

Some of our customers may have received text messages yesterday or today that we identified as a phishing attempt. The message states that there has been a security breach and gives a number to call. If you call the number, it will ask you for your credit card number or account information. Do not respond to this request for information.

What you need to know:

  • UMB will NEVER contact you via text, email or phone for the purpose of requesting any kind of personal or bank information.
  • Phishing scams are common. These attacks use e-mail or malicious websites to solicit personal, often financial, information. Attackers may send e-mail seemingly from a reputable credit card company or financial institution that requests account information, often suggesting that there is a problem. When users respond with the requested information, attackers can use it to gain access to the accounts.
  • Check out some more Security FAQs from our security experts.

What you need to do:

  • Never respond to suspicious messages or click on suspicious links.
  • Check with your financial institutions before sharing any type of private or financial information.
  • Remember to use online and mobile banking. Why?
    • Secure (protected by multiple layers of security)
    • Saves time – quick access from any computer anywhere
    • Hinders identity theft – if you check your accounts frequently, potential fraud is discovered early.
  • Already a mobile banking user? Here are some tips:
    • Save UMB’s short code (50106) in your address book as a Contact, so that when you receive a Text/SMS message from us, you will know immediately that UMB has sent you a communication.
    • Make sure you know who has sent you any message – if in doubt, delete it.
    • Never click on any links if you are not sure of the sender.
    • Never send any confidential information to anyone – the bank will never ask you to “go here and fill in this information” or “please send us this information.”
    • The bank will also never ask you to respond with your password unless you are signing into one of our applications.
    • Never respond to a request for your password and alert us immediately should you receive a message requesting your password or any other confidential information at 888-782-4325. You may contact us Monday through Friday, 8 a.m. to 10 p.m. or on Saturday from 8 a.m. to 5 p.m.
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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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Moving the needle for healthcare in America

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healthcare in America

With all of the regulation changes Americans and American businesses are witnessing in health care today, the importance of understanding health savings accounts (HSAs) has never been greater. An HSA is a tax-exempt trust or custodial account which enables consumers to set aside money for current and future qualified medical expenses not covered by a medical plan. A potentially valuable account in today’s world of rising healthcare costs. And at UMB Healthcare Services, we’re introducing a tool to enhance that value for employers and employees.

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According to a recent AHIP report, nearly 15.5 million Americans are enrolled in HSAs, and that number will only continue to rise. But how many of those Americans and their employers are taking full advantage of the possibilities these accounts offer? We can only know through proper reporting.

While the HSA industry has remained focused on the administration of these accounts – enrollment, opening accounts and contributions – UMB Healthcare Services has put data reporting front and center by introducing HSAWorksTM. In the nearly 10 years since the introduction of HSAs, traditional reporting, when available, has given visibility to average account balances and confirmation if individuals were investing or not. Lack of clarity and further analysis of these numbers has made it cumbersome for employers to create benchmarks for success in their own benefit plans.

With HSAWorks, the industry’s most advanced reporting and first-ever analytics tool, brokers, third-party administrators, health plans and employers are supplied with actionable analytics to achieve desired plan results. Rather than basic metrics, this industry-leading HSA reporting tool empowers employers to drive positive change with their plan and improve employee health and well-being by understanding the data. Now, employers and employees can benefit from all of the possibilities an HSA provides, including and most importantly, influencing health.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Dennis Triplett is chief executive officer of UMB Healthcare Services. He is responsible for the strategic direction in healthcare banking and manages the sales and marketing activities, plus product development and relationship management. Dennis has more than 29 years of experience in the banking industry. He currently serves as board chairman for the Employers Council on Flexible Compensation, chairman of America’s Health Insurance Plans’ HSA Leadership Council and a charter member of the American Bankers Association’s HSA Council.

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Community Involvement at UMB

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Contributing to our communities and environment is important to UMB because we believe we have the ability to make a positive difference in someone’s life every day. In addition to providing a solid portfolio of financial products, we have utilized associate volunteerism and corporate philanthropy to build our reputation as a strong community partner.

From financing for small businesses and providing working capital loans to companies that support job creation and retention, to our corporate philanthropy and our associates’ own personal volunteerism activities, UMB and its associates are dedicated to our local communities.

Historically, we’ve supported organizations and programs that expand access and appreciation of the arts, further economic development, advance educational opportunities, grow agriculture, strengthen families, restore neighborhoods, develop future leaders, and improve health and wellness. Through these acts, we strive to make UMB a place where customers can count on more.

Community Involvement by the numbers

 

 

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Associate Volunteerism

UMB enables its associates to give some of their time, energy and talents back to the community through spirited programs and initiatives. We proudly offer associates 16 hours of paid time off for volunteerism each year.2 In addition to encouraging individual volunteerism amongst our associates, specialized volunteer opportunities
and team-building group projects are also offered throughout the year.

Local Volunteer Opportunities

UMB’s partnership with United Way and local volunteer centers provides associates in our geographic footprint with current volunteer opportunities. Associates select organizations with which they have a relationship or would like to explore and donate their time, resources and support. Past projects have included: fundraising
initiatives, hands-on volunteer projects, collection drives, ongoing projects and organizational support, financial management expertise, and board service. Preference is given to UMB not-for-profit customers requesting volunteer assistance; however, other organizations are also often selected for associate volunteerism support.

1 YTD 2013
2 Manager must approve, eligible after six months service and organization must be nonprofit.


Ms. Vaughn West is the Vice President of Community Relations at UMB in Kansas City, Mo. In this role, she is responsible for managing corporate community outreach, associate volunteerism, charitable giving and the UMB Big Bash concert for a cause. She joined UMB in 2008. She earned a BA in Communications from University of Missouri in Columbia, Mo. She also has a certificate of business proficiency from the University of Navarra in Pamplona, Spain. She has served on many community boards and volunteer councils, including her current position as vice-president of United Way’s Corporate Volunteer Council.

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Scarred by Great Recession, small business owners are still playing it safe

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SmallBusinessOwners

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UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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Website maintenance this weekend

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Our umb.com website will be undergoing maintenance in the early hours of Sunday morning. It will be unavailable from 12:30 a.m. – 5:30 a.m. (CST) on Sunday, February 23. Text and mobile banking will be available at this time. We apologize for the inconvenience.

 

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Construction Cones


UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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This year, resolve to think small

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Every year, we make resolutions. We dream of all the goals we want to achieve and the objectives we want to accomplish. And every year, life gets in the way. We resolve this will be the year we get in shape, but our resolve freezes in the January cold. We pledge that this will be the year we get organized, but our goal gets lost among the clutter. We swear that this will be the year we start saving for retirement, but our budget runs short as bills loom large.

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Soon, our resolutions fall aside as we try to keep up with the day to day. Our problems seem so big and our time so small. There is so much to do, so many problems to solve. What can we do? Where should we start? How can we even get started? Every year, our resolutions crumble and our problems remain.

This year, don’t try to solve the big problems.

This year, resolve to think small.

Yes, small. Small is beautiful. Small is doable. Small is possible.

If you want to save money, don’t think “I want to save for retirement.” Saving for retirement is a lifelong goal, not something you can do in a year.  Instead, start small. First, ask yourself if you have an emergency fund. Everyone should save at least 3-6 months’ worth of income for emergencies.  If you do not have any savings, 3-6 months of income can seem like a lot. Don’t try to save it all at once. Ask yourself what you can do.

Can you save 10 percent of January’s pay? Or maybe just $100 dollars?

Find an amount that you believe you can save. Every payday, take half of that goal amount and put it in a Savings account. Then, in February, ask yourself if you can increase how much you save. If you saved $100 in January, can you save $120 in February? That’s only $10 more per paycheck, $5 per week. It’s only one less fast food meal, one less trip to Starbucks. Think about the small expenses. Every time you cut back a little more, you can save that much more. Keep it up and soon you’ll have an emergency fund saved.

No matter what your goals are for 2014, know that every small step counts toward accomplishing your goal.


John R. Moreau is a product manager for Consumer Loans and Deposits at UMB Financial Corporation. He joined UMB in 2008. Moreau earned a Bachelor of Science from Arizona State University and a Master’s in Economics from the University of Missouri-Kansas City. He is currently pursuing a Ph.D. in Economics at the University of Missouri-Kansas City.

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Happy New Year

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Best wishes for a healthy, happy and prosperous 2014!

Happy New Year

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UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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A celebration of our associates

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Where would any company be today without hardworking employees? At UMB, we are lucky to have some of the best associates in the industry. Day in and day out, they are the face of UMB. We wanted to take this opportunity to say thank you to all of our associates for their hard work, dedication and passion to delivering our Count on more brand promise.

Please enjoy a wonderful holiday season. We look forward to another 100 years with you at our side. 

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UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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