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Mortgage applications: In person or digital?

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Our world is becoming more and more digital, from voice-controlled electronics and self-driving cars, to thumbprint recognition and smart home devices. But how does the growing influence of technology impact how people buy homes?

According to a recent study by the American Bankers Association, it doesn’t. More than half of those interested in purchasing a home prefer to apply for their mortgage face-to-face. Only 17 percent said they would apply for a mortgage online. Contrary to the technology trends in other aspects of our lives, individuals and families are sticking to the tried-and-true method of speaking with a mortgage professional in person before signing on the dotted line.

Additional survey results showed that people are not confident about their knowledge of mortgage ins and outs. Review our mortgage calculators and articles to learn more about the home buying process.

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Source: American Bankers Association

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UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.


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