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10 financial safety tips for vacation

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Most people think summer is the only time to take a vacation. But a lot of people take vacations in the fall and winter when flights and hotels are less expensive and tourist destinations aren’t as crowded.

A vacation is a great time for relaxation and spending time with family and friends. The last thing you want is to stress about fraud and have your vacation ruined because of a lost or stolen credit card. You can usually avoid this headache if you take a few extra steps when preparing for a trip or are more aware of your surroundings. Here are few tips to help prevent you from becoming a victim of fraud on vacation.

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  1. Protect cards as if they are cash. Do not leave them unattended anywhere, such as in a car, restaurant or even at the pool. If you are traveling, your cards should be with you at all times. Or you can put them in a secure location like a hotel safe.
  2. Never write down a personal identification number (PIN) – memorize it. Also, designate unique PINs for each card, and use random number, letter and symbol combinations when possible. Do not use easy to crack codes, such as a birth date, which could easily be found in your wallet.
  3. Don’t leave credit cards in your car’s glove compartment. An alarmingly high amount of all credit card thefts are from this area.
  4. Always check to make sure cards are returned when used at a store or restaurant. It’s easy to forget cards, especially when you’re on vacation. And it’s easy for servers or sales people to return the wrong card when they’re in a hurry.
  5. Don’t carelessly discard or leave documents that contain personal information in the open – including account numbers – such as car rental agreements or airline tickets.
  6. Do not give account numbers over the phone unless you have initiated the call. Most companies will only ask you to verify a portion of your personal information.
  7. Always take receipts and destroy any extra copies.
  8. If you travel overseas, let your card provider know about your plans to travel to a foreign country. There may be restrictions on using cards in some countries and a provider will be less likely to question the foreign transactions if prior notice is given.
  9. If you decide to shop online on vacation or need to update flight or hotel reservations online, be mindful of the websites you visit and what information you share. Always purchase from websites that start with https because this means it is a secure site. Also, be mindful when using public Wi-Fi networks. Internet connections that require a password are the safest. You don’t want that new eBook you ordered online costing you half your bank account.
  10. Most fraudulent use of cards takes place within a few days of their being lost or stolen. If your card is lost or stolen on vacation, immediately report it to the issuing bank or financial institution.

Mr. Rine serves as president of the Kansas City region and is responsible for managing the Kansas City commercial banking teams and partnering with other bank line of business leaders to implement the strategic plan for Kansas City. He is a member of the UMB Financial Services Board of Directors and the advisory director for UMB Bank, n.a. He joined UMB in 1994. Rine earned a Bachelor of Science from the Missouri State University in Springfield, Mo.

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Paying off student loans doesn’t have to be a life sentence

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Picture yourself graduating from college. You may have landed a great job and moved into your own apartment. Or maybe you’re getting some work experience with an unpaid internship and you’ve moved back in with your parents for a few years. You may also have close to $30,000 in student loan debt that you feel like you’ll be paying off for the rest of your life.

You’re not alone. Before you go off to college, you might want to consider alternatives to student loans. Many people realize too late that they can’t afford the debt from their college expenses. Tuition, room and board, books and other costs over four or more years add up quickly. Not to mention if you choose to pursue an advanced degree.

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Student loan delinquencies in the U.S. are rising quickly. Student loan debt is also on the rise. The average student loan debt was $17,233 in 2005. In 2012, it had climbed to $27,253, an increase of more than 58 percent in just seven years.

Student Loan Delinquencies
Information from research done by FICO Labs

This debt increase combined with a slowly recovering economy has created an unstable situation; one that’s leading many to default on their student loan payments.

You might think defaulting on a loan isn’t a big deal. But, when you default on a loan, your credit rating drops and it’s more difficult to get approval for new credit. It’s a vicious cycle and it’s only getting worse. As more people default on their student loans, more of the population has lower credit scores, less access to credit and less opportunity to help grow the economy.

But this doesn’t mean you should skip college and go straight to working full-time. Student loans aren’t the only option to help pay for education. You do need to be prepared though. Don’t wait until you’re a senior in high school to start thinking about the following options:

  • Research scholarships and grants. As opposed to loans, students don’t have to pay back these types of financial aid.
  • Once you’re accepted to a school, research the least expensive options for non-tuition expenses (used books, on-campus housing, meal plans, etc.).
  • Get involved in the process so you can learn valuable financial lessons for the future. If you’re involved in the process from the start, you will have a better understanding of how to manage your money after college.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Stone serves as vice president, financial center manager and is responsible for leading the execution of sales and client experience within the financial center. He joined UMB in 2005. Stone earned a Bachelor of Science in Management from Baker University in Baldwin, Kan.

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Infographic: 1913 vs. 2013 (Part 2)

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Can you imagine making $621 a year and spending $0.08 a gallon on gas? See how much has changed in the last 100 years.

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1913 versus 2013 Infographic Part 2

Click here to see 1913 vs. 2013 (Part 1).


UMB Financial Corporation (Nasdaq: UMBF) is a financial services holding company headquartered in Kansas City, Mo., offering complete banking, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska and Arizona. It also has a loan production office in Texas. Subsidiaries of the holding company include mutual fund and alternative investment services groups, single-purpose companies that deal with brokerage services and insurance, and a registered investment advisor that manages the company's proprietary mutual funds and investment advisory accounts for institutional customers.

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The Calm after the Storm? Or the Eye of the Storm?

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Recently UMB Bank Chief Investment Officer KC Mathews and his team connected with clients to discuss some of the market’s most pressing issues. The Fed tapering, our interest rate forecast, the recent movements in the municipal bond market and an updated economic outlook were discussed.

Interested in what was discussed? Listen to the podcast here.

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UMB Investment Management is a division within UMB Bank, n.a. that manages active portfolios for employee benefit plans, endowments and foundations, fiduciary accounts and individuals. UMB Financial Services, Inc.*  is a wholly owned subsidiary of UMB Bank, n.a. UMB Bank, n.a., is an affiliate within the UMB Financial Corporation.

This content is provided for informational purposes only and contains no investment advice or recommendations to buy or sell any specific securities. Statements in this report are based on the opinions of UMB Investment Management and the information available at the time this report was published.

All opinions represent our judgments as of the date of this report and are subject to change at any time without notice. You should not use this report as a substitute for your own judgment, and you should consult professional advisors before making any tax, legal, financial planning or investment decisions. This report contains no investment recommendations and you should not interpret the statements in this report as investment, tax, legal, or financial planning advice. UMB Investment Management obtained information used in this report from third-party sources it believes to be reliable, but this information is not necessarily comprehensive and UMB Investment Management does not guarantee that it is accurate.

All investments involve risk, including the possible loss of principal. Past performance is no guarantee of future results. Neither UMB Investment Management nor its affiliates, directors, officers, employees or agents accepts any liability for any loss or damage arising out of your use of all or any part of this report.

“UMB” – Reg. U.S. Pat. & Tm. Off. Copyright © 2012. UMB Financial Corporation. All Rights Reserved.

*Investment Products Offered Through UMB Financial Services, Inc

Member FINRA, SIPC

NOT FDIC INSURED/ NO BANK GUARANTEE/ MAY LOSE VALUE


K.C. Mathews joined UMB in 2002. As executive vice president and chief investment officer, Mr. Mathews is responsible for the development, execution and oversight of UMB’s investment strategy. He is chairman of the Trust Investment, Asset Allocation and Trust Policy Committees. Mr. Mathews has more than 20 years of diverse experience in the investment industry. Prior to joining UMB, he served as vice president and manager of the portfolio management group at Bank of Oklahoma for nine years. Mr. Mathews earned a bachelor’s degree from the University of Minnesota and a master’s degree in business administration from the University of Notre Dame. Mr. Mathews attended the ABA National Trust School at Northwestern University and is a Chartered Financial Analyst and member of the CFA Institute. He is past president of the Kansas City CFA Society and a past president of the Oklahoma Society of Financial Analysts.

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Sporting KC: An outstanding community partner

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Each year, nearly 60,000 kids in Missouri and Kansas take part in some sort of community soccer club. Many of you most likely have a memory of either playing the game with friends growing up, or maybe you have kids who look forward to playing games on Saturday mornings.

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Who would have thought five years ago that Kansas City would be the self-described Soccer Capital of America? We like our tailgates, football and baseball, but in the past soccer hasn’t been part of the fabric of our community … until now. What Sporting KC has been able to do in promoting soccer in Kansas City and creating the ultimate fan experience is impressive.

Sporting KC’s brand stands for quality. It stands for innovation, strength, stability and imagination. And most importantly, it stands for community – after all, “We believe that we will win,” right? UMB shares those same values and that winning spirit, and I’m excited to announce our new partnership with Sporting KC.

For the past 100 years, we’ve been an active community partner, not only in Kansas City, but across our footprint. The excitement Sporting KC has created for the sport and the community is unrivaled. The experience they have created for their fans has been met with worldwide recognition and a fan base that will literally travel the world to cheer on our hometown soccer team.

I am incredibly thankful for the leadership and team of Sporting KC. They have made a tremendous investment in the community through the new stadium and all of their philanthropic activities. At UMB we have that same strong commitment to give back and this powerful partnership will make an even greater impact to Kansas City.

We look forward to seeing you at Sporting Park.

MuralUMB Field Club

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.

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UMB CANstruction: A food drive for Harvesters – The Community Food Network

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Pit Crew (front)For the second year in a row, UMB organized a fun, creative food drive for Harvesters – The Community Food Network called UMB CANstruction at our headquarters in downtown Kansas City. This event is quickly becoming an associate favorite around here and I can see why.

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UMB CANstruction has grown to include more than 100 associates making up 10 teams this year. Each team built an artistic structure, using cans, non-perishable foods and occasionally wooden boards to stabilize the designs. The competition was used to raise awareness about hunger in Kansas City.  Our associates showed some amazing creativity this year. Some of the unique structures included:

  • Sprint Center replica
  • Top Gun airplane
  • Etch-a-Sketch to etch out hunger
  • Kansas Speedway
  • Andy Warhol painting replica made of soup cans

All of the food used to make each 8′ x 8′ structure was donated to Harvesters at the end of the campaign. UMB also conducted an online donation drive and provided more than five tons of food for hungry children and families in Kansas City.

We added a little element of competition this year by giving our associates the opportunity to vote online for their favorite structure during the week they were on display. Take a look at the winning designs below.

 

Best Meal: Etch Out Hunger
Design that would create the tastiest meal based on CANstruction ingredients

Etch Out Hunger

Best Theme: Pit Crew
Best creativity and execution of the theme

Pit Crew (side)

Best Use of Labels: More than a CANstruction
Design that uses can labels most artistically

More than a CANstruction

Harvesters Food Bank Award: Operation: Wingman
Best use of healthy foods and those on Harvesters’ most-needed food list

Operation Wingman (front)

Jurors’ Favorite: UMB Feed KC
Best in show design that wows the judges

UMB Feed KC

Structural Ingenuity: Sprint to End Hunger
Design that is the most technically sound without the use of stabilizers

Sprint to End Hunger

Creative Collaboration: UMB 1st Drive-Thru
Design that demonstrates interdepartmental synergy and partnership

 UMB 1st Drive-Thru

Honorable Mention Visionary Award: More than a CANstruction

More than a CANstruction

Honorable Mention Mission Driven Award: Consumer North Metro

Consumer North Metro

Honorable Mention Most Creative Name: Warhccanart

Warhccanart

People’s Choice Best in Show: Operation: Wingman
Award determined by more than 515 online votes

Operation Wingman (side)

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.

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Internal fraud: Who they are and why they do it

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He looks like a typical associate. She could be a 20-something or a person in her fifties. He could be the person you eat lunch with every day. The truth is that you can’t pick out this person from the crowd. She is committing internal fraud in your company and doesn’t look any different from the rest of your co-workers. He makes sure he blends in.

So what should you look for if you suspect one of your associates is committing fraud?

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What to look for

  • A disgruntled associate who is vocal about their unhappiness with the company. They often use this as an excuse to commit fraud.
  • An overly enthusiastic associate who consistently ask questions about processes and procedures that will help them steal from the company.
  • A seemingly harmless associate with no apparent agenda. Their behavior won’t be as easy to spot as the first two. Having audits and checks/balances in place will likely help you catch them.

How they do it

These are not always tell-tale signs of fraud, but those who commit internal fraud are likely to:

  • Always be willing to take on additional tasks that could lead to fraud and have nothing to do with their current duties.
  • Learn as much as they can about company systems to use in conducting fraud. Systems can include but aren’t limited to: accounting, accounts payable/receivable, payroll, bank account access. They will look for weaknesses in policies or procedures.
  • Earn management’s trust with regard to the most vulnerable parts of the company.

Once they gather the necessary information and gain the trust of the company leaders, they will begin their plan. This could be creating “ghost” associates in payroll or diverting funds to a new account for a fake vendor. Sometimes it’s as simple as stealing money directly or even selling confidential company information on the internet.

Why they do it

The best example of why an associate will commit fraud is described by Dr. Donald Cressey as the Fraud Triangle Model, a tool for assessing the risk of fraud. Cressey was a criminologist who studied embezzlers.

Fraud Triangle

  • Pressure is often financial and usually stems from addiction, living beyond one’s means, major medical expenses, or gambling losses.
  • Rationalization is the explanation why the theft is not really wrong. Some associates tell themselves that it’s a loan and will be repaid. Others feel they are not paid enough and deserve more.
  • Opportunity is the opinion that a fraud can be committed without being caught. The thief sees poor internal controls, poor supervision, poor “tone at the top,” or a combination of these.

One of the best ways to avoid internal fraud is to set up regular, thorough audits and reviews of processes in your company. Stay tuned for an upcoming post that will go into more detail about how to catch internal fraud before it does serious damage to your business.


Dennis Knop is a vice president and corporate fraud investigator of UMB Bank, n.a. He has worked for UMB for 18 years, and 12 years of that in fraud investigation. He has a Bachelor of Science in Criminology and Criminal Justice. Mr. Knop is a Certified Fraud Examiner and currently serves as the treasurer of the Midwest Financial Fraud Investigators Group in St. Louis, Mo.

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Why can’t I save my online banking password?

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You might be wondering why you saw this notice below the UMB online banking account sign in.

Login Panel Medium

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We promise we’re not trying to make your life harder by doing this. We know it’s not easy to remember all the passwords you use online these days, so you might see this as a hassle. But we try to do everything we can to make sure your information is secure … and remains secure. Privacy and information security are extremely important to us at UMB and we take it very seriously.

Identity thieves are usually looking for stored information that they can turn into a profit by selling it on the black market. Online banking information like your password and the site you use to access your accounts are valuable to people who make money from stealing and selling personal information. We’ve disabled the ability to save your online banking password on umb.com because otherwise identity thieves have a greater opportunity to steal your data and money.

For example, if your laptop is stolen and you don’t have it password-protected, the thief can easily login to your bank account if it automatically pulls your login information. Then this person has access to everything they need to steal your money. If you log in to your online bank account from a shared or public system, the next person that uses the computer could access your account. All it takes is a few clicks and they’ve used your money to buy a new flat screen TV or book a trip to Italy. It’s kind of like when you accidentally leave your laptop sitting out and you’re still logged in to Facebook, and then your roommate comes along and posts an embarrassing status update as you. Only it’s not your Facebook page, it’s your hard-earned money at stake.

Ultimately, we want what’s best for our customers even if it isn’t always the most convenient option. The privacy and the security of your information is our priority.


Mr. Jackson serves as senior vice president, chief technology officer in Financial Services and Support. He is responsible for the application development, infrastructure and information security functions within the UMB Management Information Systems (MIS) group. He joined UMB in 2009 with more than 20 years of experience working in the technology industry, including technology leadership roles. He earned a Bachelor of Science in education and a Master of Arts in history from Pittsburg State University and served in the U.S. Air Force for four years.

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UMB expands into Dallas

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As we continue to grow our business, we have an exciting announcement. We are opening our first official office in Dallas, Texas! Zach Fee, UMB president of the Texas region sat down for a quick Q&A to talk about our plans.

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Why is UMB expanding to Dallas?

UMB has had clients in Texas for more than 30 years. Based on the opportunity for new growth, we felt like now was the right time to establish a permanent home and chose Dallas as our first site. Dallas is a great fit for UMB, because not only is it a top five commercial market that has strong economic activity, but its diverse business environment matches our own diverse offerings. Our new space in the Hall Arts building will put us in the center of the city’s activity and we are excited to be a part of this innovative community.

How long have you been on the ground?

I officially moved to Dallas from Kansas City with my family at the end of last year. We have six full-time associates right now and have plans to add a couple of new team members before the end of the year. We’ve been extremely humbled by the warm welcome we’ve received. The business community has welcomed us with open arms and we look forward to working closely with them.

What are the short- and long-term goals for the Dallas market?

First and foremost our focus is on building our team with local Dallas talent. The market is home to so many talented financial experts, we’ll have no trouble finding outstanding people that fit with our UMB culture. From a business perspective, we are focused on building our middle market commercial base and making an impact in the community through civic and philanthropic engagement.

We have been humbled by the Big Texas welcome we’ve received. Check out what folks are saying.

“Hall Arts lands UMB Bank’s first Texas lease” ‡ (Dallas Business Journal – July 18, 2013)

“UMB Bank Starts Texas Expansion” ‡ (Dallas Business Journal – July 12, 2013)

“UMB Financial Chase of Commercial Business Leads it to Big D” ‡ (SNL Financial – July 11, 2013)

“New Banks Continue to Enter Competitive Dallas-Fort Worth Market” ‡ (Dallas Morning News – July 9, 2013)

“Kansas City Icon Expanding in Dallas” ‡ (D CEO Magazine – July 9, 2013)

“UMB in Missouri Plans Texas Push: Report”  (American Banker – July 9, 2013)

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Fee serves as president of UMB’s Texas region and is responsible for designing and executing a strategy to establish UMB Bank in the Texas market, initially by way of Dallas. He joined UMB in 2002 and has also served as the community bank president of the UMB South Kansas City region. Fee earned Bachelor of Science with a major in Business Administration and Accounting from the University of Kansas in Lawrence, Kan.

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Easy Monetary Policy – “Morphine” for the Economy

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Quantitative easing. Low interest rate environment. Easy money. Kick the can down the road. We have all heard those phrases in recent years as the government continues its grand economic experiment in an effort to stimulate the economy.

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While the intention was to stimulate, I would argue that this continued easing has served as more of an “economic morphine” used to dull the pain of a slow-growth economic recovery desperately in need of surgery to repair years of unwise spending and unprecedented debt levels. This morphine has falsely propped up equity markets, pushed more risk into the system and created a lending environment where banks are throwing caution to the wind to create business. Though for many it feels like things are going well. That’s the morphine at work.

I recently talked with Reuters on the surge in commercial and industrial lending and the potential economic fallout. In the article, I emphasized the risks that some banks are taking as liquidity grows and the pressure and competition to make loans intensifies. With interest rates held historically low and liquidity high, many banks are willing to make riskier loans with little-to-no collateral, lax or reduced terms and collateral packages.

All this lending hasn’t led to economic expansion, but rather refinancing. The credit is simply moving from bank to bank. For those not refinancing existing debt, many are using these loans to replace equipment with near zero cost money.

At UMB, we continue to lend and believe in the strength of the private sector and the good of capitalism. We will continue to be prudent in our lending practices and maintain the necessary terms and standards for responsible lending. As a nation, we can no longer accept the morphine and avoid the reality of our economic situation. The time has come for surgery. This surely will be a painful process as rates normalize and necessary spending cuts are made. However, this is what is needed to ensure the long-term health of our economy and country.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Kemper is the chairman and chief executive officer of UMB Financial Corporation and UMB Bank, n.a. He joined UMB in 1997. Mr. Kemper is active in both civic and philanthropic endeavors. One of the causes he is most passionate about is the arts. He currently serves as a trustee and executive committee member for the Denver Art Museum and is a past board member for The Arts Council of Metropolitan Kansas City.

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