Blog   Tagged ‘community’

Our biggest UMB Big Bash® yet!

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Rob Thomas & Plain White T's, June 22, Kansas City, The Great Unknown tour

Plain White T’s kicked off the entertainment for the evening, followed by Rob Thomas of Matchbox Twenty fame.

Our 5th and biggest UMB Big Bash took place last week at Sprint Center. Thanks to our incredible sponsors and supporters like you, the UMB Big Bash Foundation donated $50,000 each to Literacy Kansas City and reStart, Inc.. Read more about how this year’s beneficiaries plan to use their grants.

Let’s revisit some highlights from the BIG event:

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Beneficiaries

Literacy Kansas City will launch a Career Online High School to help its higher-level readers earn a high school diploma. reStart, Inc., is working to permanently house and provide short-term financial assistance and supportive services to low-income veteran families in Wyandotte and Jackson counties.UMB Big Bash presents checks to reStart, Inc. and Literacy Kansas City

Top photo, pictured left to right giving and receiving the BIG checks are: Mike Hagedorn (President and CEO of UMB Bank), Mariner Kemper (chairman and CEO of UMB Financial Corporation and UMB Bank), Evelyn Craig (President and CEO, reStart, Inc.), Kevin Jamison (Outreach Specialist for the Supportive Services for Veteran Families program) and Peter deSilva (President and COO of UMBFC)

Bottom photo, pictured left to right: Peter deSilva, Mike Hagedorn, Carrie Coogan (Executive Director and CEO, Literacy Kansas City), Mariner Kemper and Peggy Shannon (Literacy Kansas City program participant)

Silent Auction
2015 UMB Big Bash silent auction

VIP meet and greet with Rob Thomas
Rob Thomas 2015 "The Great Unknown" tour - Sprint Center

Be sure to post your own UMB Big Bash photos to the  Facebook page and tag yourself in our photos of YOU!

Sprint Center - UMB Big Bash 2015

Thanks for another great year!

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Kemper is the chairman and chief executive officer of UMB Financial Corporation and UMB Bank, n.a. He joined UMB in 1997. Mr. Kemper is active in both civic and philanthropic endeavors. One of the causes he is most passionate about is the arts. He currently serves as a trustee and executive committee member for the Denver Art Museum and is a past board member for The Arts Council of Metropolitan Kansas City.



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UMB Big Bash®beneficiaries are changing people’s lives

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Literacy Kansas City helped Peggy land her dream job
TSA employee learned to read with Literacy Kansas City

“I read my first book when I was 51.”

Peggy Shannon dreamed of being a TSA agent but when she applied for the job, she failed the first test because she couldn’t read and didn’t know how to use a computer. Before connecting with Literacy Kansas City, she read at a third-grade level. Her limited reading abilities severely limited her career options.

“I’ve been married twice and I never told either one of them I couldn’t read. I’ve hid it well. Because I couldn’t read, I just did my job that much better … always giving it 110 percent, always.”

She worked 12-hour shifts, six days a week in a hot factory. But she wanted to work with people and hoped to one day work at Kansas City International Airport.

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Literacy Kansas City helped Peggy land her dream jobShannon still gives 110 percent, but now at a job she loves. After months of lessons and computer classes at Literacy Kansas City, Shannon decided she was ready to try again. This time, she passed and after being on the job with Akal Security, Inc., a TSA contractor, for just six months, she was promoted to a lead.

“I wanted it really bad. I love the job because I like interacting with people. I have to make sure that when the passengers are coming through and when we’re really busy that everything moves smoothly and I have enough people on the line.”

Reading has impacted more than Shannon’s career; it’s improved her health and wellbeing. Shannon lost 40 pounds after reading a diet book.

“I’ve never read the backs of packages. It’s helped me so much. I’m a lot healthier than I’ve ever been.”

Shannon says her outlook on life has changed since she learned to read.

“Life is amazing. I wake up every day just thrilled to be alive and thank the Lord everyday that I can read and that I can go out and do the job that I love.”

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Donald has a stable home thanks to reStart, Inc.

Donald has a stable home thanks to reStart, Inc.“I’m hoping I can be a part of changing things. If there is anything at all I can do, I’m more than happy to do it the way this program has helped me.”

Donald McCombs, an Army veteran, was homeless for two years. He and his significant other had to move three times because their landlords were not in compliance, one was even under foreclosure. They were forced to put their belongings in storage, and then lost everything. The couple was living in motels, and struggling to make ends meet.

“Towards the end of the month we had to get out and hustle … cutting yards to make money to pay for the rest of the month. There were times I was sleeping behind a gas station, or in the woods.”

One day, while she was at a food pantry, McComb’s girlfriend saw a brochure for reStart, Inc.’s Supportive Services for Veteran Families program. Within two weeks, they were in stable housing.

“It is remarkable the way it [reStart, Inc.] helps people and the way it’s helped me. Being homeless for two years and losing everything I had. And now, [I have] 100 percent less worries.”Donald's life was changed thanks to reStart, Inc.The couple now lives in an apartment, a large house that’s been converted into a four-plex. All of the tenants are veterans.

“I want to thank everyone that gives to this program. You all have helped make this happen. If it wasn’t for supporters like you … we wouldn’t have nothing. I’d probably still be homeless.”

 

Help Literacy Kansas City and reStart, Inc., continue to make meaningful impacts on the lives of people living in the Kansas City metropolitan area. Join us on Monday, June 22 for UMB Big Bash, when both of these local nonprofits will be awarded a $50,000 grant before Grammy® Award Winner Rob Thomas with special guest, Plain White T’s take the stage at Sprint Center.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.

 


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.



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UMB Big Bash® Beneficiaries

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This year’s UMB Big Bash beneficiaries, Literacy Kansas City and reStart, Inc., will each use their $50,000 grants to fund programs that will make a difference to people living right here in the Kansas City metro. Literacy Kansas City will launch a Career Online High School to help its higher-level readers earn a high school diploma. reStart, Inc., is working to permanently house and provide short-term financial assistance and supportive services to low-income veteran families in Wyandotte and Jackson counties.

Hear from leaders and clients from each organization to learn more about how the 2015 UMB Big Bash beneficiaries are strengthening our community.

Want to make an impact in the Kansas City community? Get your tickets here to see Rob Thomas and Plain White T’s at Sprint Center June 22.

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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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UMB Big Bash® Beneficiary – Big Brothers Big Sisters of Greater Kansas City

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Earlier this week, we highlighted one of our UMB Big Bashbeneficiaries, CASA of Kansas City. Now we’d like to share more about Big Brothers Big Sisters of Greater Kansas City (BBBSKC)‡.

BBBSKC

BBBSKC creates and supports life-changing friendships for children. By matching “Bigs” and “Littles,” BBBSKC is able to create positive change in the community through the power of mentoring friendships.

Founded originally as a Kansas City Jaycee project in 1964, BBBSKC has served more than 22,000 at-risk youth in the Kansas City metropolitan community. Serving more than 1,700 youth in Kansas City in 2013, BBBSKC matches school-aged youth (Littles) from one-parent or other non-traditional homes with caring, adult volunteers (Bigs).

Statistically, children growing up in one-parent homes experience significant increased risk, particularly in the areas of education, illegal activity and suicide. While these youth make up about 25 percent of the total number of school-aged youth (approximately 80,000) in the Kansas City metropolitan area, they account for 90 percent of juvenile court cases, 90 percent of high school dropouts and 60 percent of teen suicides.

BBBSKC believes that children who have a positive adult influence in his or her life are better able to reach their full potential. These one-to-one friendships, or “matches,” last a minimum of one year. BBBSKC’s average match length is 25 months, which is significantly longer than the national average match length of 20 months. BBBSKC offers at-risk children a long-term developmental friendship with a caring adult. Bigs serve as friends, mentors and role models, helping youth gain greater self-confidence and leadership skills. This model has been proven effective in changing the self-image of the child and therefore his or her behavior.

Follow along with the UMB Big Bash fun next week on Twitter (#umbBigBash) and Facebook!

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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.



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UMB Big Bash® Beneficiary – CASA of Kansas City

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The countdown has begun…we are only 9 days away from the event of the year – UMB Big Bash! We want to share with you the reason why we put on such a BIG benefit concert each year. UMB Big Bash is proud to raise money for local organizations that make a positive difference in the community. Last year, UMB Big Bash raised $100,000 for two outstanding organizations. This year, Big Brothers Big Sisters of Greater Kansas City(BBBSKC) and CASA of Kansas City have been chosen. Learn more about CASA below. We’ll tell you all about BBBSKC in our next post!

CASA

CASA (Court Appointed Special Advocates) of Kansas City empowers abused and neglected children by promoting court-appointed volunteer advocacy. CASA’s vision is to ensure every abused or neglected child can be safe, establish permanence and have the opportunity to thrive in a home environment.

CASA recruits, trains and supports community citizens to serve as friends and certified advocates to children from birth to age 21. Children and youth assigned to CASA have come under the court’s protection due to abuse or neglect. Therefore, their enrollment in the program is directed by Family Court Judges in Jackson, Johnson and Wyandotte Counties. Most of these children live in temporary foster homes, with relatives or in treatment facilities.

CASA volunteers watch over and speak up for a child’s best interests in court. They maintain regular contact with the child and gather information from family members, foster homes, teachers, physicians, social workers and others with knowledge of the child. Critical information is then provided to the judge so the best possible decisions can be made regarding where that child should live and what medical, educational and therapeutic services they need.

CASA volunteers help to ensure children and youth do not languish in foster care, but instead are placed in safe, permanent homes as quickly as possible. Volunteers stay with each child or sibling group until permanency is achieved. For many abused children, their CASA volunteer will be the one consistent adult presence in their lives.

Later this week, we’ll highlight our other beneficiary, Big Brothers Big Sisters of Greater Kansas City!

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When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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Community banks are the lifeblood of their communities

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There has been much discussion and debate recently about the role of community banking in America.  In fact, I read with interest a recent article in the Wall Street Journal, “Tally of U.S. Banks Sinks to Record Low,” which compelled me to write this blog post reaffirming our support of these banks.

The article points out that the number of banks has dramatically decreased to 6,891 as of September 30, 2013. The reasons for this decline are varied.

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On one side there are changing demographics, and the challenges smaller, more rural communities face while simultaneously trying to prosper. Not to mention the impact of rapidly changing technology and accelerating costs.

On the other side, persistently low interest rates and a difficult regulatory environment have made the business of banking more challenging. Clearly interest rates will return to a more “normal” level at some point, and our hope is that regulators find proper balance as we move forward.

So, you may be wondering, what does this all mean for the banking industry? Opinions have varied greatly as to whether a reduction in the number of banks is a positive or negative trend. There also have been various viewpoints on the impact it could have for community banks, given the large number represented in the decline. This in particular is the point I would like to address.

UMB has been offering Correspondent Banking services since 1928, and we currently work with more than 1,000 community banks. Because of our relationships and experience in this area, we know firsthand the value they provide and the part they play in not only our industry, but in their communities as well.

We understand the critical banking and financial needs community banks address within their communities, and we are firm in our convictions that the community banking model works. Our company has always been an advocate for community banks that serve their local communities, businesses and citizens, often providing services larger banks are frequently unwilling to extend.

We know that banks are the lifeblood of their communities. As such, having community banks solidly positioned with the services required to fulfill their mission of growing and supporting their communities is crucial to the long-term economic health and vitality of their communities. It is also essential for the future of banking—and we will continue to be here to support community banks in their endeavors.


Mr. deSilva is president and chief operating officer of UMB Financial Corporation. He is also vice chairman of UMB Bank, n.a. Mr. deSilva joined UMB in January 2004. He is primarily responsible for UMB's fee-producing business units and product lines, including Scout Investments; UMB Fund Services, UMB Healthcare Services Payment Solutions, Prairie Capital Management. Additionally, he is responsible for all corporate operations, technology, properties, security and marketing.



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The best way to celebrate turning 100? Giving back.

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How do you normally celebrate a big anniversary or milestone birthday? I would guess most people go to a nice restaurant for dinner or go on vacation. Or, maybe splurge on an expensive gift for yourself or your significant other. Well at UMB, we decided to celebrate our 100-year anniversary with a few million of our closest friends.

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UMB has always stressed one thing above everything else – dedication to our communities. We currently touch 19 states throughout the United States with a physical presence for a wide variety of financial services, and we wanted to celebrate 100 years with the people who have supported us.

At the beginning of our milestone anniversary year, we challenged all of our associates to join together and give back. We asked 500 associates throughout our footprint to volunteer 5,000 total hours to organizations in their communities in 2013. That’s a pretty hefty ask, don’t you think? Our associates didn’t even blink. We still have a few more days left on our challenge, and our associates have already volunteered more than 31,700 hours with more than 1,000 organizations. More than six times the original goal. Now that’s dedication to the community!

But our associates still didn’t think that was enough. After all, turning 100 is a really big deal. So, more than 220 associates in St. Louis, Denver and Kansas City organized three separate days dedicated entirely to volunteerism. Approximately 50 St. Louis associates planted more than 40 trees at a Forest Park playground. Additionally, 70 associates in Denver built storage cabinets, painted rooms and even weeded overgrown flowerbeds for Urban Peak, an agency that offers services to young people struggling with poverty and homelessness. And in our hometown, associates helped spread the support across eight locations in Kansas City by volunteering with Habitat for Humanity, American Royal, Della Lamb, and much more. We also spent a day uplifting veterans at the Kansas City Stand Down event in November.

I encourage you to join us in supporting your community through organizations you are passionate about! Cheers to another 100 years!

 

Ms. Vaughn West is the Vice President of Community Relations at UMB in Kansas City, Mo. In this role, she is responsible for managing corporate community outreach, associate volunteerism, charitable giving and the UMB Big Bash concert for a cause. She joined UMB in 2008. She earned a BA in Communications from University of Missouri in Columbia, Mo. She also has a certificate of business proficiency from the University of Navarra in Pamplona, Spain.  She has served on many community boards and volunteer councils, including her current position as vice-president of United Way’s Corporate Volunteer Council. 




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Connecting the Dots: Commercial client forum

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You’ve probably attended industry or community events with time set aside for networking. But, have you ever met at your company’s bank for an event dedicated solely to networking and sharing ideas? Earlier this year, UMB’s commercial banking team brought together a group of our clients to share ideas and perspectives about everything from succession planning to product evolution and other leadership topics. We sat down with Brian Beaird, senior vice president in UMB’s Commercial Banking department, to discuss this informative client forum.

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What was your goal with the forum?

We wanted to bring in a handful of our clients so they could discuss leadership topics and expand their business networks. The goal was to create meaningful opportunities to develop relationships beyond traditional commercial banking interactions. We wanted to connect our clients to others like them so they could discuss real-life challenges and take away tangible ideas to consider for their businesses.

Who did you invite to this event?

We invited senior leadership from ten middle market clients across our eight-state footprint. The clients represented various industries, from construction to non-profits. They also represented various types of leadership within the company. Three of the businesses are family run, ranging from first to third generation leadership.

Specifically, what did the attendees discuss?

In addition to the general leadership topics, we utilized articles from the Harvard Business Review to guide our discussion. The articles created a framework for facilitated discussion that created unique perspectives based on the various styles of leadership in the room and industry-specific scenarios that enabled group members to think differently about their business.

What surprised you about their conversations?

The clients who attended provided a unique perspective that helps us to better understand how various industries are performing and how they are projected to perform. Additionally, it was interesting to watch the attendees make connections to similar issues they’ve experienced, even if they were in different industries. For example, one attendee was concerned with an aspect of his company’s succession plan. Another attendee had a very similar experience in his company and the two were able to talk after the forum and exchange ideas on how to help solve the problem.

What was the outcome of these meetings?

The companies we bring in for these forums are geographically separated, but they have begun to do business together and leverage the experiences of the group as an information source for decision-making. Two attendees have actually developed a business partnership as a direct result of this meeting.

Having done two of these forums since last fall, we continue to follow up with the attendees to ensure the conversation continues. In fact, one member requested that we help lead a strategic off-site meeting for their company.

The most important takeaway we’ve seen from these meetings is the company leaders have realized it’s important for them to branch outside of their networks like this on a regular basis. Communicating with other companies outside the standard, day-to-day business interactions can help you create partnerships you may never have developed otherwise. You may even be able to learn from the experiences of other companies and apply them to your own.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Beaird is a senior vice president in UMB’s Commercial Banking department. He is responsible for commercial banking strategy, which focuses on the development of growth through our people and various markets. He joined UMB in 2009 and has 14 years of experience in the financial services industry. He earned an MBA and a master’s degree in human resources from Webster University in Kansas City, MO. Mr. Beaird is also the co-founder of the Kids to Kings youth basketball organization.



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The business of doing good: How to manage your non-profit’s finances (Part 3)

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Recently, UMB hosted a group of almost 40 representatives from Colorado Springs non-profits to talk about a variety of financial management tips for non-profit organizations. In my previous blog posts I highlighted two topics that came up during the conversation: streamlined fundraising processes and supporter/employee enthusiasm. The third subject we discussed was the idea that non-profits need a bank that acts as an extension of the organization.

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Most people probably don’t automatically make the connection between a bank and a non-profit, but the two organizations can work together to create a productive partnership. An important part of the support non-profits need to thrive is the relationship they have with their bank. Since funding is the primary way to ensure that the non-profit can continue to operate, good financial management is key. A strong relationship between a non-profit and their bank may give the staff peace of mind and help them to focus on doing good things for their community and less about their financial management.

Some challenges that non-profits face include getting sufficient funding, board and associate development and staff retention. Your bank may be able to direct you to resources that can help you overcome these challenges:

A good relationship with your bank can also help your organization achieve a sound financial structure. In addition to keeping the organization up and running, a solid balance sheet could help attract new leadership to your organization. One of our non-profit clients came to us with a potential board member who was interested in joining the organization’s investment board. The potential board member was passionate about the organization but concerned about their investment risk management. After talking with UMB and the non-profit leadership about the investment risk, he was no longer worried and joined the board because he could focus on his passion for the organization.

Non-profits offer many invaluable services to their communities. While these organizations differ from for-profit businesses in their mission and goals, they have the same business principles. Treating the financial management of a non-profit like a business helps the organization in the long run because they’re able to focus on serving the needs of their community.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Doyle is community bank president for UMB’s Colorado Springs region. He is responsible for guiding strategic direction in the Colorado Springs region as a member of the Colorado management team. He joined UMB in 2011 and has eight years of experience in the financial services industry. He earned a bachelor’s degree in finance from Florida State University in Tallahassee, Fla. and a master’s degree in business administration from Oral Roberts University in Tulsa, Okla.



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The business of doing good: How to manage your non-profit’s finances

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Jason DoyleColorado Springs boasts some truly beautiful scenery. But did you know this scenic city is also home to nearly 2,000 non-profit organizations? Recently UMB hosted a group of almost 40 representatives from some of these local non-profits to talk with them about a variety of financial management tips for non-profit organizations. A panel of UMB experts shared information on topics like treasury management, purchasing cards, investment management, and endowments/foundations.

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The non-profit sector is a growing field, not only in Colorado Springs but across the country. Non-profit organizations give back millions of dollars to their communities each year, but they’re also important to the local and national economy. Public charities made up 12% of the 13.24 trillion GDP in 2010 (Urban Institute Press). In fact, non-profit employee numbers went up during the financial crisis, when much of the private sector full-time employee (FTE) numbers were going down.

The organizations that thrive combine streamlined fundraising processes, supporter/employee enthusiasm and buy-in, a strong relationship with their bank and a sound financial structure to manage the funds for the organization. Today I’ll address the fundraising component.

Fundraising Processes
Is your donation and collecting process easy? Your supporters will appreciate simple donation methods, making them more likely to donate again. Streamlining the process to collect funds can save money to go back to your organization and enhance the work you are doing to better your community. Here are some ways to simplify your fundraising process:

  • Consider a multi-channel electronicMobile phone donation received billing and payment solution. You can speed up the cash flow process and possibly increase recurring donors by giving them flexibility with how they can donate. For example, you could use a mobile phone application to gain followers who will then regularly donate to your organization. The increasingly popular text-to-give or text-to-donate programs are an excellent example of this.
  • Look for a program with a high level of automation to streamline the fundraising process and reduce cost. A program with more automation is also likely to have reporting capability. Fundraising reporting provides valuable information you can use to track donation trends and find your strengths and weaknesses in the various channels you use to collect funds.
  • Give your supporters plenty of options on how to donate in addition to electronic solutions. This can be something as simple as a donation box at your next event. Don’t ignore low-tech forms of giving in an effort to chase the next big technology trend. Smart phones are more widely-used all the time, but don’t assume that you should invest all your efforts into mobile giving apps. People like to have options and you never want to inhibit your supporters’ ability to donate.

Fundraising is a top priority for any non-profit, but smart and streamlined fundraising is what will take your organization to the next level.

Be sure to check out my upcoming blogs that will cover supporter and employee enthusiasm, strong bank partnerships and finally, sound financial structure.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Mr. Doyle is community bank president for UMB’s Colorado Springs region. He is responsible for guiding strategic direction in the Colorado Springs region as a member of the Colorado management team. He joined UMB in 2011 and has eight years of experience in the financial services industry. He earned a bachelor’s degree in finance from Florida State University in Tallahassee, Fla. and a master’s degree in business administration from Oral Roberts University in Tulsa, Okla.



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