Blog   Tagged ‘culture’

UMB Leadership Series: Dave Bonner

  |  Posted by

Every year, UMB presents Leadership Awards to a select group of associates who best demonstrate the attributes and behaviors our company values most. The UMB Leadership Series highlights our award winners who are leading the way at UMB.  

Dave Bonner, Vice President/Director of Operations, was honored with a Leadership Award for nurturing relationships by demonstrating dignity and respect. In the Q&A session below, Dave explains the importance of building relationships – based on common core values and goals – to achieve success in the business world.

Continue Reading

How would you describe your leadership style?
I would describe my leadership style as participative. Everyone’s voice deserves to be heard. I’m fortunate to be surrounded by talented and knowledgeable team members. We strive toward a common goal of providing the best service to our customers.

What is one characteristic you believe every leader should possess?
It’s difficult to pick one; however, possessing common core values are important for earning respect and fostering an environment in which team members share ideas and feedback.

How do you effectively manage the needs of a business while still nurturing relationships? 
Positive associate experiences and relationships are critical for high-performing companies. They are key building blocks for success and stability and assist in motivation, goal achievement, professional growth and customer satisfaction.

Leaders must nurture and maintain credibility within their teams to gain trust and support during times of change. UMB is committed to delivering the unparalleled customer experience to both our customers and our associates. Focusing on this concept of putting customers first – both internally and externally – fosters an environment of success for our associates, customers and business goals. In the highly competitive banking industry, this is one way UMB sets itself apart.

Is there a person who has had an impact on you as a leader?
My dad was my inspiration. He was humble and had a strong work ethic. He instilled many important values within me that shaped my personal and professional life.

What are some tips on continuing to grow and develop as a leader?
Listen, learn and adapt.

Any parting words of advice?
It’s alright to create fires, as long as they’re controlled and managed.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Leave a Comment

Tagged: , ,

Inside UMB: A happy workplace is a healthy one

  |  Posted by

In the second part of our Inside UMB series, we are pleased to share how UMB’s health and wellness initiatives have provided a positive outcome for associate Janessa Baake. Learn how one of our UMB wellness coaches has helped Janessa achieve her health goals, in her own words.

Janessa Baake UMBWhen I started participating in UMB’s wellness program, I was on the higher end of all my health totals, meaning I was dangerously close to being in the unhealthy range for my height and weight.

I had gained weight after I had my daughter, and I felt slow, foggy and unmotivated to do anything about it.

I had tried everything from joining a fitness program that came with healthy shakes, to competing in a Biggest Loser competition, with zero results. Then, I decided to meet with Will, a new wellness coach at UMB.

A new way of thinking

Will asked me questions about how I wanted to feel, rather than focusing on the numbers. He made me think outside of the box and enlightened me to new ideas and ways of thinking. Thanks to his help and guidance, I’ve now exceeded my goal with a 17-pound weight loss.

It’s had a true impact on my life in that I have more energy, I’m no longer constantly hungry, and I actually feel the need to work out! I also feel sharper when doing my work and many tasks aren’t stressful or overwhelming anymore.

Continue Reading

A brighter outlook

The impact of meeting Will and using UMB’s tools and encouragement has made my outlook of the company even brighter. Since this company cares enough to provide a professional to help me manage my weight, stress, and anything else health-related, it has shown that they care and that I am a valuable asset.

Being our best self

My high school health teacher used to say, “You can’t do anything in this life without good health,” and this journey has definitely proved that to me. When you don’t take care of yourself, you can’t be the best you. I’m happy to say I feel like I’m now the best version of myself. And I believe that is contagious with the people we come in contact with, including our co-workers and clients. I feel very fortunate that I work for a company that is fully invested in helping us achieve our best selves.

For more information on UMB’s wellness initiatives and benefits, see our feature in the Kansas City Business Journal‡ or on umb.com.

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Read 2 Comments

Tagged: , ,

Inside UMB: Focusing on Abilities

  |  Posted by

As a part of our “Inside UMB” series, we’ll be sharing stories about our people, culture and all the things, big and small, that make us who we are.

This story focuses on “Associate Spirit.” One of UMB’s key shared values, we rely heavily on our people and their collective attitude and skills to differentiate us as a company.

Following is a Q&A session with Director of Talent Acquisition Mary Beth Majors that gives an inside look at how our diversity practices are helping us hire top talent.

When did you first meet Jennifer?
I met Jennifer Hertha over the phone in 2007 when recruiting her for a teller position with UMB. Impressed by Jennifer’s phone interview, I invited her to interview in person. When she arrived, I noticed that due to her being in a wheelchair, she had some form of disability.
Admittedly, I was hesitant at first because I wanted to ensure she was treated like any other candidate, but was also afraid of saying the wrong thing. However, what struck me most about Jennifer was that she was determined and didn’t let her disability impact her confidence in fulfilling her responsibilities. Jennifer interviewed wonderfully and was hired for the position.

Jennifer Hertha_Mary Beth Majors_UMB_diverse hiring

How has Jennifer contributed to the organization?
Jennifer didn’t waste any time in showing us what she was capable of. She consistently impressed her managers, received multiple promotions, and is now one of my top performers on the Talent Acquisition team.

Continue Reading

How has she uniquely added to the team?
Working with Jennifer has been such a good thing for me personally. While UMB has always had a focus on having diverse workforce, she has challenged me to take an even closer look at our hiring practices. Now, Jennifer and I advocate together for people with disabilities in the community and work to help other companies evaluate their own hiring efforts‡.

Jennifer Hertha_UMB_Diversity

How does UMB view diversity?
At UMB, diversity is examined not just through gender, race, ethnicity, etc., but also through the breadth of experiences, ideas and beliefs that our associates bring to the table. Diversity and inclusion is not merely a statement on a website; it means that all are encouraged to contribute fresh ideas and to embrace differences.

When each of our associates feels like a valued member of UMB, we are doing our job. Our philosophy is to hire great—and different—talent and to give people the tools to succeed and utilize their strengths.

Recently, we shared some of these efforts with the Kansas City Star, including being at the forefront of supporting a new job board to match candidates with disabilities with employers‡.

Learn more about UMB’s culture and career opportunities.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Leave a Comment

Tagged: , , , , ,

VTO takes Anthony Rutledge back in time

  |  Posted by

For one associate, UMB’s volunteer time off (VTO) program* recently reconnected him to his past.

Twenty years ago, UMB associate Anthony Rutledge was a third grade student at Meadow Lane Elementary School. His class participated in the School of Economics, which provides students with a hands-on experience focused on implementing real economic principles. Students create their own business—from determining operating expenses to selling goods and managing money.

As a student, Anthony spent weeks preparing for School of Economics and when the big day came, he worked as an accountant. Through helping “business owners” track money, pay off loan debt and pay rent, Anthony was hooked.

Fast forward to the present, and Anthony, a customer relationship manager for UMB, found himself back at School of Economics—this time, as a volunteer.

THEN                                                         NOW

Anthony Rutledge as a student attending the School of EconomicsAnthony Rutledge volunteering in 2016

 

 

 

 

 

 

 

Continue Reading

“I wanted to give back to something that I enjoyed as a student. Most kids do not understand why they have to do something, and showing how what they’ve learned translates into how I, and the other UMB volunteers, make our living is very rewarding,” Anthony explains.

The VTO program empowers many to give back to organizations that have helped shape them. According to Anthony, “most of us would not have the opportunities we’ve had, or be where we are today, if someone hadn’t volunteered to help us in one way or another.”

*All full-time UMB associates (and part-time associates who work at least 20-hours per week) receive two paid days each year to volunteer at qualifying organizations of his or her choice. Learn more about our community involvement and associate benefits.

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Jen Houston joined UMB in 2015 as community relations manager. In her role, she works to create volunteer opportunities and to be a resource for associates looking to get involved in their communities. Jen holds a Bachelor of Journalism degree and a Bachelor of Arts degree in Spanish from the University of Missouri – Columbia. She also holds a Master of Business Administration degree, with an emphasis in leading and managing people, from the University of Missouri – Kansas City, in addition to completing the Multimedia Studies Certificate Program at the Kansas City Art Institute.



Leave a Comment

Tagged: , , ,

UMB: Insights – Culture

  |  Posted by

What makes UMB stand out from other organizations? Our leadership shares what they believe makes us special in this continuation of our UMB: Insights series.

Continue Reading

UMB Financial Corporation (Nasdaq: UMBF) is a diversified financial holding company headquartered in Kansas City, Mo., offering complete banking services, payment solutions, asset servicing and institutional investment management to customers. UMB operates banking and wealth management centers throughout Missouri, Illinois, Colorado, Kansas, Oklahoma, Nebraska, Arizona and Texas, as well as two national specialty-lending businesses. Subsidiaries of the holding company include companies that offer services to mutual funds and alternative-investment entities and registered investment advisors that offer equity and fixed income strategies to institutions and individual investors.



Leave a Comment

Tagged: , , ,

Your culture drives innovation

  |  Posted by

Mike Hagedorn is back to expand on the idea of company culture. This time, he highlights the importance of allowing your culture to drive innovation.

Continue Reading


Mr. Hagedorn is president and chief executive officer of UMB Bank and vice chairman of UMB Financial Corporation. Prior to this role, Hagedorn served as chief financial officer and chief administrative officer of UMB Financial Corporation. He joined UMB in March 2005.



Leave a Comment

Tagged: , , , , , , , , , , , , , ,