Blog   Tagged ‘identity theft’

Learn how to prevent identity theft on Data Privacy Day

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Data Privacy Day

A whopping 9 out of 10 adults feel they have lost control over how personal information is collected and used by companies.* With tools at your fingertips allowing you to instantly share and receive online, your private information flows through the internet often without you giving it a second thought. Instead of sending you off with no electronics to rough it in the mountains just so you can protect your privacy, these stats should inspire you to expand your identity theft know-how and step up your privacy game.

I’d like to invite you to join UMB in participating in Data Privacy Day 2015.  Be one of the 6 in 10 Americans who are ready to do more to protect their personal information online.* Here are a few ways you can reduce your digital footprint, protect your privacy and prevent identity theft:

  • Think before you give out your Social Security number, first pet or mother’s maiden name. Does the business or website really need it? Could you use another piece of information?
  • Read the Privacy Policy. You may be surprised where your favorite online retailer or social media site shares your information. Here is UMB’s Privacy Statement.
  • Know how to update your privacy settings. Use these simple instructions on how to update privacy settings on Facebook, Pandora, email, internet browsers, mobile devices and more.
  • Review your bank and credit card statements regularly for unauthorized transactions. Use custom mobile banking alerts to monitor your accounts.
  • Check your credit reports. Every 12 months, you can get a free copy of your three reports at AnnualCreditReport.com.
  • Share with care. Consider the future and not just the moment with anything you post or share online. Once the information is in cyberspace it could be seen, stolen and used.

Celebrated on January 28, Data Privacy Day is an international effort centered on bringing attention to the importance of privacy, safeguarding data and enabling trust. Find out more about Data Privacy Day from the National Cyber Security Alliance.

 

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*Source: http://staysafeonline.org/stay-safe-online/resources/privacy-tips-for-2015-infographic

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ms. Flores serves as senior vice president and Director of Corporate Information Security & Privacy, providing oversight of UMB’s information security and privacy programs. She joined UMB in 2010 and has 16 years of experience in information technology and information security. She attended Kansas State University with a focus on management information systems and is a Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) and member of the International Association of Privacy Professionals.



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Cyber security: 10 tips for protecting yourself online

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Did you know that one in eight Internet users (or 378 million adults) became victims of cybercrime last year according to a Norton Cybercrime Report? Instead of avoiding the Internet – a nearly impossible task – make an effort to smarten up your online habits with our new Online Security Resource Center coming in November and these 10 ways to keep you safe on the Internet:

protect yourself online

  1. Keep your computers and mobile devices updated – Having the latest security software, web browser and operating system are the best defenses against viruses, malware and other online threats. Turn on automatic updates so you receive the newest fixes as they become available.
  2. Set strong passwords with at least eight characters in length and a mix of upper and lowercase letters, numbers and special characters.
  3. Use different passwords for every account – It may be easier to remember one password, but if the password and email address you use for one account gets in the hands of the wrong person, they will start trying it on other sites and services.
  4. Think before you click – Be vigilant about the links you click in an email, especially when they come from companies. Don’t click on odd Facebook messages with links. If your friend is sending the email, make sure it sounds like the person you know; otherwise his or her account could have been compromised.
  5. Watch out for phishing scams that use fraudulent emails and websites to trick users into disclosing private account or login information. Do not click on links or open any attachments or pop-up screens from sources you are not familiar with. Report phishing emails to the Federal Trade Commission (FTC).
  6. Keep personal information personal – Hackers can use social media profiles to figure out your passwords and answer those security questions in the password reset tools. Lock down your privacy settings and avoid posting things like birthdays, addresses, mother’s maiden name, etc. Be wary of requests to connect from people you do not know.
  7. Secure your Internet connection - Always protect your home wireless network with a password. When connecting to public Wi-Fi networks, be cautious about what information you are sending over it.
  8. Shop securely online – Avoid sending payment information or credit card numbers through email. Make sure all personal information transactions are done on a secure site. When shopping online, only use trusted, secure websites. And before providing any personal or financial information, make sure the address bar changes from an “http” to an “https” address and includes a yellow padlock logo to the right of the Web browser address bar. The “s” stands for “secure,” and if you double-click on the yellow padlock logo, you’ll see a digital certificate for the website. When shopping online, use credit cards, not debit cards. This will minimize the damage in the event of a compromised account.
  9. Read the site’s privacy policies – Though long and complex, privacy policies tell you how the site protects the personal information it collects. If you don’t see or understand a site’s privacy policy, consider doing business elsewhere.
  10. Pay attention – It might seem obvious, but remember to keep your eyes open any time you’re using an Internet service.

Be sure to read the rest of our advice on protecting your mobile device and the ways cyber criminals try to steal your information.

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Source: American Bankers Association

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ms. Flores serves as senior vice president and Director of Corporate Information Security & Privacy, providing oversight of UMB’s information security and privacy programs. She joined UMB in 2010 and has 16 years of experience in information technology and information security. She attended Kansas State University with a focus on management information systems and is a Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) and member of the International Association of Privacy Professionals.



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Cyber security: 10 tips for protecting your mobile device

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Your mobile device provides convenient access to your email, bank and social media accounts. Unfortunately, it can potentially provide the same convenient access to criminals. As we continue National Cyber Security Awareness Month, remember to always follow these tips from the American Bankers Association in conjunction with the Stop.Think.Connect. campaign to keep your information – and your money – safe.

protect your mobile

  1. Use the passcode lock on your smartphone and other devices – This makes it more difficult for thieves to access your information if your device is lost or stolen.
  2. Protect your phone from viruses and malicious software just like you do for your computer by installing mobile security software.
  3. Use caution when downloading apps – Apps can contain malicious software, worms, and viruses. Beware of apps that ask for unnecessary “permissions.”
  4. Download the updates for your phone and mobile apps. These contain valuable security patches and fixes for vulnerabilities.
  5. Avoid storing sensitive information like passwords or a social security number on your mobile device.
  6. Be aware of shoulder surfers – The most basic form of information theft is observation. Be aware of your surroundings especially when you’re punching in sensitive information.
  7. Wipe your mobile device before you donate, sell or trade it using specialized software or using the manufacturer’s recommended technique. Some software allows you to wipe your device remotely if it is lost or stolen.
  8. Beware of mobile phishing – Avoid opening links and attachments in emails and texts, especially from senders you don’t know. Be wary of ads (not from your security provider) claiming that your device is infected.
  9. Watch out for public Wi-Fi – Public connections aren’t very secure, so don’t perform banking transactions on a public network. If you need to access your account, try disabling the Wi-Fi and switching to your mobile network.
  10. Report any suspected fraud to your bank immediately.

Next week we’ll share 10 tips to protect yourself online to wrap up National Cyber Security Awareness Month.

 

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Source: American Bankers Association

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ms. Flores serves as senior vice president and Director of Corporate Information Security & Privacy, providing oversight of UMB’s information security and privacy programs. She joined UMB in 2010 and has 16 years of experience in information technology and information security. She attended Kansas State University with a focus on management information systems and is a Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) and member of the International Association of Privacy Professionals.



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Cyber security: 10 ways cyber criminals try to steal information

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Did you know that 378 million adults were victims of cyber crime* and more than 13 million consumers suffered from identity theft** in 2013? October is National Cyber Security Awareness Month, and just as in previous years, we’ve joined other organizations, including the Department of Homeland Security to support the Stop.Think.Connect. campaign to help the American public better understand cyber threats and ways to be more safe and secure online.

This month, we’ll be bringing you a series of tips to help you stay safe when banking online, starting with today’s:

Capture

  1. Phishing – Phishing is a form of social engineering that uses a sense of urgency, personalization (often gleaned from information found on social media) or masquerades as a legitimate business to convince victims to provide information like bank account numbers, online banking user IDs and passwords or credit card information.
  2. Malware – Malicious software has evolved into stealthy, complex arsenals that are widely used and easily accessible to experienced cyber criminals and novice identity thieves alike. Malware can attach to browsers, steal keystrokes to send back to the attacker or intercept security codes on mobile devices – all of which can be used to steal your information.
  3. Email hijacking – You’ve all seen this one, even if you didn’t have a name for it. Remember when you received odd emails from your friends (which you hopefully deleted), later to get a frantic message from them saying “I was hacked!” Cyber criminals are able to hijack email accounts by guessing passwords, using phishing techniques or installing malware on the victims’ computers. Once they have access to your email account, the cyber criminal may be able to gain access to online banking or social media accounts. They may even begin emailing your contacts requesting money or account information, making you an unwilling accomplice to cyber crime.
  4. Mobile devices – Did you know that your mobile device is no different than your desktop or laptop computer when it comes to malware? Your mobile device can be infected just as your desktop or laptop would. In addition, mobiles devices can be easily lost or stolen. Once a device is obtained, the content of your device, browsing history, account IDs and passwords, may be accessed by the thief. In some cases, malware can even be planted on the stolen device and returned to obtain additional data. We’ll be bringing you more tips specific to your phone later this month.
  5. Eavesdropping – “Sniffing” is a common word used for searching out potential eavesdropping victims. One of the easiest places to sniff is an open Wi-Fi (Wi-Fi networks that don’t require a password) such as hotels, coffee shops and sporting arenas. Once a target is identified, cyber criminals can easily intercept personal or financial information being transmitted over the open Wi-Fi network. Cyber criminals will also set up their own unsecured Wi-Fi connection to lure unsuspecting victims.
  6. Online gaming –Playing games online can often involve a social network and customizable content requiring downloads or computer updates. These can be used to phish for personal or financial information or infect systems with malware. In many cases, online gaming accounts are tied to payment information as well.
  7. Drive-by downloads – It’s easier than you realize to become infected by malware. A drive-by is malware that is automatically downloaded to your computer or device. These downloads occur without your knowledge and don’t require you to click a file, button or link to begin. These infections can be delivered simply by viewing a website, checking an email or clicking a pop-up window.
  8. Merchant breaches – As we’ve seen in the news lately, these breaches occur when a merchant’s security system is compromised. Capable hackers are able to crack the security of the merchant and access large volumes of card or account data. This information can then be sold to create new cards for fraudulent use or commit other financial crimes.
  9. Pretext Calls – One of the oldest tricks in the book is the telephone scam. These veteran social engineers call posing as computer technicians offering to help update your computer, remove a virus or sell you software. Once they’ve established a rapport with the victim, they can ask for credit card or bank account information or direct them to a website to download malware.
  10. Dumpster diving – Believe it or not, this is still a common method of identity theft that happens when thieves go through garbage in search of financial statements, receipts and letters with personal information. Surprisingly, some people still toss personal data in the trash can rather than using a shredder or shred bin.

Next week, we’ll bring you 10 tips for protecting your mobile device.

 

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Sources: Buzz Hilestad, Principal Consultant Partner, Secure Healthcare Solutions

*American Bankers Association
**Javelin Strategy

 

When you click links marked with the “‡” symbol, you will leave UMB’s website and go to websites that are not controlled by or affiliated with UMB. We have provided these links for your convenience. However, we do not endorse or guarantee any products or services you may view on other sites. Other websites may not follow the same privacy policies and security procedures that UMB does, so please review their policies and procedures carefully.


Ms. Flores serves as senior vice president and Director of Corporate Information Security & Privacy, providing oversight of UMB’s information security and privacy programs. She joined UMB in 2010 and has 16 years of experience in information technology and information security. She attended Kansas State University with a focus on management information systems and is a Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) and member of the International Association of Privacy Professionals.



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Why can’t I save my online banking password?

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You might be wondering why you saw this notice below the UMB online banking account sign in.

Login Panel Medium

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We promise we’re not trying to make your life harder by doing this. We know it’s not easy to remember all the passwords you use online these days, so you might see this as a hassle. But we try to do everything we can to make sure your information is secure … and remains secure. Privacy and information security are extremely important to us at UMB and we take it very seriously.

Identity thieves are usually looking for stored information that they can turn into a profit by selling it on the black market. Online banking information like your password and the site you use to access your accounts are valuable to people who make money from stealing and selling personal information. We’ve disabled the ability to save your online banking password on umb.com because otherwise identity thieves have a greater opportunity to steal your data and money.

For example, if your laptop is stolen and you don’t have it password-protected, the thief can easily login to your bank account if it automatically pulls your login information. Then this person has access to everything they need to steal your money. If you log in to your online bank account from a shared or public system, the next person that uses the computer could access your account. All it takes is a few clicks and they’ve used your money to buy a new flat screen TV or book a trip to Italy. It’s kind of like when you accidentally leave your laptop sitting out and you’re still logged in to Facebook, and then your roommate comes along and posts an embarrassing status update as you. Only it’s not your Facebook page, it’s your hard-earned money at stake.

Ultimately, we want what’s best for our customers even if it isn’t always the most convenient option. The privacy and the security of your information is our priority.


Mr. Jackson serves as senior vice president, chief technology officer in Financial Services and Support. He is responsible for the application development, infrastructure and information security functions within the UMB Management Information Systems (MIS) group. He joined UMB in 2009 with more than 20 years of experience working in the technology industry, including technology leadership roles. He earned a Bachelor of Science in education and a Master of Arts in history from Pittsburg State University and served in the U.S. Air Force for four years.



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How to get your identity stolen

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You’ve read hundreds of articles about how to avoid identity theft, but if you actually want to lose your identity then just follow these ten simple steps:

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  1. Use your pets or child’s name as your email password
    Fluffy1234. Who would ever think of that? Identity thieves are using sophisticated technology to crack your passwords and steal your information. Using your dog’s name and a common number sequence will make it so easy that these identity thieves won’t even need a computer to figure it out.
  2. Over-share with your neighbor or a friendly stranger
    Always use the same personal identification number (PIN) or code for all your accounts, credit and debit cards. Remember when you had your neighbors watch your house and you gave them your garage code? Well now they also have your PIN for all your accounts. And what about that friendly stranger who offers to sell you a tropical vacation for pennies on the dollar? Once you give them your name, address and payment information, your identity could be as good as gone!
  3. Throw away personal documents without shredding
    Throw away receipts, old bill statements and credit card applications without shredding them. A more low-tech identity thief will just dig through your dumpster and use the information in receipts and bills to access your personal information. Then he will sign up for a credit card in your name with the application you threw away the other day. He’ll be sitting on a beach sipping a frozen drink after he spent all your money on that tropical vacation we mentioned while you spend months recovering your lost finances and clearing up your credit report.
  4. Make yourself an easy target for pickpockets
    Don’t pay attention to your surroundings in a crowd. Leave your fanny pack unzipped so anyone can reach right in and grab your wallet. This saves an identity thief from the trouble of looking for your information. He can just use your ID and credit or debit cards.
  5. Don’t password protect any personal devices
    Don’t password protect any of your personal devices (laptops, tablets, smartphones, etc.) and leave them out where anyone can access them. Why waste the time pushing buttons to unlock your smart phone when you could be taking a picture of your dinner!
  6. Respond to suspicious emails
    Even if it seems suspicious, respond to all emails asking for your personal information. Click on suspicious links too! This will route you to a website or file download that will make it really easy for you to share all of your online activity with the identity thief – user names, passwords, card numbers, you name it!
  7. Respond to suspicious requests on social media
    Easily hacked passwords on your social media sites allow identity thieves to pose as you and try to con your friends out of their personal information and even their money. Oh, and your ex really is stuck in London without a passport or money! Wire that $5,000 right away!
  8. Transfer money on an unsecure website or via email
    Speaking of sending money, be sure you give out your bank account info via email because it’s definitely a safe way to shop online. Throw in your Social Security number and your mother’s maiden name while you’re at it.
  9. Be careless with logins and personal information in public
    Openly log in to your personal accounts while you’re on a laptop or phone in a public setting. Balance your checkbook in a coffee shop and be sure you move out of the way so the identity thief can clearly read your account number.
  10. Never review your bank account statements
    They say ignorance is bliss. It’s true. If you never look at your account statements, you’ll never know if someone has your account information and is spending all your money. You’ll also never know when your spouse dropped a couple hundred dollars on a shopping spree!

Of course, we are joking and having a little fun with this post. At UMB we take privacy and security very seriously, especially when it comes to our customers. You might think identity theft can’t happen to you, but it is still very common and a few simple things can keep you protected. Just do the exact opposite of everything on this list. Or, take a look at our website to learn more tips and tricks to protect your information and your identity.

 

Bank deposit products provided by UMB Bank n.a., Member FDIC. Equal Housing Lender


Ms. Flores serves as senior vice president and Director of Corporate Information Security & Privacy, providing oversight of UMB’s information security and privacy programs. She joined UMB in 2010 and has 16 years of experience in information technology and information security. She attended Kansas State University with a focus on management information systems and is a Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA) and member of the International Association of Privacy Professionals.



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